To understand what the true benefits of AutoVitals are, it is important to see real life success stories. With ATI trainers Bryan Stasch and Michael Bennett, Uwe Kleinschmidt discusses how particular shops became more profitable by applying coaching and using SmartFlow.
Read more on AutoVitals - Combine Coaching with Productivity Tools to Win.
Enforcing a consistent process at vehicle pick up will not only leave your customers feeling great about their visit with you, but it is also critical to retaining your customers for life. Just follow this one KEY step.
Read more on AutoVitals - Vehicle Pick Up Essentials.
You’ll need to know your customers’ buying habits as well as their service histories. You should always request your first-time customers’ service records
Read more on AutoVitals - 8 Keys to Selling Auto Service.
Lindsay, our trainer extraordinaire went back to school. Not as a student but being a professor for two days at the Career and Technology Center Fort Osage.
Read more on AutoVitals - Technicians of Tomorrow taste The Digital Shop®.
This month our guest speakers were our digital supervisor trainers who explained what digital supervisor training is and how it will benefit the shop. Customers who have attended the training also speak on how much it has changed their process.
Read more on AutoVitals - Digital Supervisor Training.
After we discontinued the iPad Mini 1 support, we realized that a new service to maintain the productivity of technicians was needed. We called our partner Apple and came up jointly with a solution we are now ready to offer to all shops. Introducing the Technician Productivity Warranty Plus!
Read more on AutoVitals - The Digital Shop® Tablet Subscription.
We had special guests Bob Cooper and Frank Scandura on this service advisor huddle to speak about 10 tips that all shop owners can do to increase sales, profits and most importantly, customer satisfaction.
Read more on AutoVitals - 10 Tips with Bob Cooper and Frank Scandura.
Although AutoVitals has tremendous experience in training shops on best practices for The Digital Shop, we are not a business-coaching company nor is that our intention in strategy. Our formula is instead, to combine the best-in-class experience the business coaches in the industry have to offer with our product expertise.
Read more on AutoVitals - The Winning Formula: SmartFlow + Coaching.
After joining AutoVitals in September 2013, I’ve had the pleasure of working with many clients over the years.
Read more on AutoVitals - TopFuel – Featuring Asian AutoTech of Ventura.
SmartFlow allows to track key performance indicators (KPI), which are hard to come by using the traditional paper way. For example the inspection rate and the number of recommended actions the technicians adds for each inspection are highly important. Are those KPIs graphed as trends over time, the shop owner, manager and the whole team have a clear picture of how the shop is improving and can document the measures needed for the team to take the shop to the next level.
Read more on AutoVitals - Keep Your Team On Track with SmartFlow Trends.