If someone asked you about your shop's quality of work and customer service, what would you tell them?
"This guys use quality parts and fluids in all of my vehicles they have worked on and service. Customer service is great, and the service writers have amazing people skills. i absolutely recommend taking your vehicle to this shop!!!"
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"Nothing new to say here...as always, LBR gets an A+ from me for being competent, prompt, friendly, and reasonably priced."
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"I feel the staff at Chase Automotive do a good job and I dedicated. I recently had my Toyota Highlander serviced at Chase. The needs service symbol was on my dash for a week before I took it in. After service my wife drove the vehicle home. I was disappointed the "needs service" indicator had not been reset. As a result I had to take the vehicle back to Chase and have it reset. They did it at my convenience and were very polite. However, it should have been taken care of before I got it back. The service needed indicator was on when they drove it out of the shop to the parking lot. It appears someone was not paying attention."
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"Good job. Everything fixed."
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"I took my 07 Camry into Hillside last week and they were great. Recharge my A/C and added a dye so if it leaks in future, the location can be detected. They even cleaned my car. Unexpected bonus: they found what my long lost eyeglasses case! For the sake of full disclosure: they are a client of mine, but even if they weren't, I'd still take my car to Hillside. Mike was great."
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"I highly recommend Heritage auto repair. They were very knowledgeable and fair in price. They went thru the car and let us know what else would be needing attention but did not push us to fix anything but what we came in for. They gave us some info on a couple problems we had to try to fix ourself to save some money. We were very pleased with the service we got. We will definitely return."
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"I had coolant spilling out and steam coming from the engine. After a block test, another garage nearby told me I either had a bad head gasket or cracked/warped cylinders. They made an assumption, misdiagnosed and escalated it to the most expensive thing they could do, then quoted me 20 hours of work and about $5k. So I asked around and found out about Heritage and took it there. Terri took the time to discuss and ask further questions and troubleshoot with me about what they could do. They found that it wouldn't hold any coolant, it just spilled out immediately. Hole in the radiator! So after checking with me they replaced the radiator and got the engine nice and hot and did their engine test and there was no leaks. The engine was fine. Saved $4500+ and found my new permanent mechanics. Thank you!!"
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"The guys at Lee Myles are customer oriented. They treat their customers with respect, and not like other places that think they are doing you a big favor."
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"These guys are wonderful, very professional and fast service!"
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"Always a pleasure. Never a worry if the job will get done correctly. Been going there for 8yrs and have never had a bad experience. Thank you and keep up the fine work. Office, along with shop staff are just terrific."
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"McDaniel Auto Care take very good care of their customers, and they follow up with you to make sure everything is working well."
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"Brown's Automotive stands behind its work to the ultimate satisfaction of its customers."
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"All work done to satisfaction."
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"Honest, efficient, and effective service. I had my brakes serviced. It was less expensive than I was expecting and the mechanic eliminated a squeal I was experiencing."
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"Honest and helpful. Will definitely be my go-to repair shop from now on"
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"The customer service provided, particularly by Jared, is exceptional. He definitely goes above and beyond, displaying a genuine desire to resolve problems, not just give a superficial answer. I feel he treats my car with the attention and effort he would give his own.
The quality of work appears to be above average. I have noted nothing to complain about, but also do not have much to compare against. I usually perform my own maintenance and only seek out a mechanic when the repair is beyond my ability, requires special tools or knowledge, or I need the work done quickly. Consequently, I have only used about 3-4 other local shops. I would put Garry's quality at equal to one and better than the rest."
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Review by:
Joni P.( Chrysler PT Cruiser)
"Sam is awesome. Very friendly and not a "seller" of so much additional work. Love Bockman's!"
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"Cerrones does great work and they get the car in and out, if they can. Everyone there is super nice!"
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Review by:
Richard & Roxanne E.( Buick Park Avenue)
"That ATG always goes beyond the call of duty! My car is an American car, way past the hay day for American cars. It is a 2003 Buick and it isn't doing so well as it ages. Seldon is consistently rising to the challenge. I would say he takes my car's malfunctions personally. I am very glad I have him in my corner!"
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"Excellent service, thorough repair work, friendly staff. They spent 30 minutes to find my car's problem and did not charge me for that time. I really appreciate that."
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"It's the most dependable shop in Lake County. Bob is a great guy and I trust that he will take care of my needs. I have never experienced a bad visit and I would consider myself a customer for life."
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"As always, wonderful service, and I love how thorough they are."
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