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Napa AutoPro - Downtown Automotive in V1L 6G6, Nelson BC

Automotive repair, Nelson BC V1L 6G6

316 Stanley St

Nelson, BC V1L 6G6

250-505-2110

Rating Summary of 435 Reviews

5 star review average

We specialize in:

Automotive repair
Preventive Maintenance
Brake Service
Transmission Service
Tire Service

Hello! Welcome to Napa AutoPro - Downtown Automotive. With over 26 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Nelson, our highly trained automotive technicians take pride in all of their Automotive repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Napa AutoPro - Downtown Automotive will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Nelson residents, as well as those just driving through.

Category: Auto repair shop

Leave Your Own Review

Featured Reviews

	Really impressed with the customer service. Stewart was extremely helpful, expla
Paul M.	Really impressed with the customer service. Stewart was extremely helpful, explaining some of more complex technical issues in a easy to understand way.
on 8/27/2014 for an auto service

	I was very pleased with the service; my car is running much smoother now.
Keitha P.	I was very pleased with the service; my car is running much smoother now.
on 8/23/2014 for an auto service

	I was looked after by Stuart who was very helpful and explained everything that
Richard I.	I was looked after by Stuart who was very helpful and explained everything that would be done in great detail. The work I had done was accomplished on time and without any problems. I would have no problem returning to Downtown Automotive for additional work in the future.
on 8/20/2014 for an auto service

	Fine service on all level.
Anonymous	Fine service on all level.
on 8/15/2014 for an auto service

	great service as usual
Chris G.	great service as usual
on 8/15/2014 for an auto service

	5 Star. Fast great Service. Thx guys
Stuart C.	5 Star. Fast great Service. Thx guys
on 8/2/2014 for an auto service

	GRest service and information.
Anonymous	GRest service and information.
on 8/1/2014 for an auto service

	Excellent service. Thorough and fair. They warmed with my budget on deciding whi
Anonymous	Excellent service. Thorough and fair. They warmed with my budget on deciding which repairs to do and got everything done in time for my trip. Thanks so much!
on 7/26/2014 for an auto service

	the service is very quick and i always feel like they personalize things for me.
Jo J.	the service is very quick and i always feel like they personalize things for me.
on 7/23/2014 for an auto service

	Quality customer service and great vehicle maintenance
Anonymous	Quality customer service and great vehicle maintenance
on 7/22/2014 for an auto service

	Honest, competent service with good explanations.
Anonymous	Honest, competent service with good explanations.
on 7/17/2014 for an auto service

	great as always
S	great as always
on 7/12/2014 for an auto service

	great, timely, courteous, excellent service
Anonymous	great, timely, courteous, excellent service
on 7/11/2014 for an auto service

	Doug and staff have taken really good care of our car for over 6 years. Service
Ron L.	Doug and staff have taken really good care of our car for over 6 years. Service has been prompt and one sticky mechanical issue was resolved in a very fair and satisfactory manner.
on 6/30/2014 for an auto service

	i was able to make an appointment quickly, had awesome service and my vehicle is
Anonymous	i was able to make an appointment quickly, had awesome service and my vehicle is now fixed...totally happy
on 6/28/2014 for an auto service

	Was just in for an oil change and was provided with excellent service, as usual.
Danica L.	Was just in for an oil change and was provided with excellent service, as usual. Very friendly and helpful staff always willing to go above and beyond. Thanks guys!
on 6/28/2014 for an auto service

	great service from a friendly and knowledgeable staff.
Robert G.	great service from a friendly and knowledgeable staff.
on 6/27/2014 for an auto service

	Friendly honest people fast service
Richard A.	Friendly honest people fast service
on 6/27/2014 for an auto service

	was easy to get an appointment on the date i wanted and the work was completed w
Jo J.	was easy to get an appointment on the date i wanted and the work was completed well, on time and within my quote
on 6/18/2014 for an auto service

	Thanks for putting our van back together guys. Downtown Automotive was the only
Tom D.	Thanks for putting our van back together guys. Downtown Automotive was the only bright light in what amounted to a terrible situation. We'll see you in a couple thousand km when it's time to get the oil changed.
on 6/18/2014 for an auto service

	Great service - as reported they diagnosed the problem accurately and I avoided
Brent C.	Great service - as reported they diagnosed the problem accurately and I avoided having to service the vehicle while in town. Not int here interest as the repair will have to be done but they got me back to Vancouver for my meetings to do it on my time.
on 6/8/2014 for an auto service

	Very helpful and low stress experience. Thanks!
Anonymous	Very helpful and low stress experience. Thanks!
on 6/4/2014 for an auto service

	Incredible!
Daniel L.	Incredible!
on 5/29/2014 for an auto service

	You guys are always awesome to us and provide swift and effective service. That
S	You guys are always awesome to us and provide swift and effective service. That's what keeps me sending business (both private and commercial) your way. Thanks
on 5/28/2014 for an auto service

	Brought the Delica van in for an oil change and checkup and the work got done th
Sylvain T.	Brought the Delica van in for an oil change and checkup and the work got done thoroughly. Doug - the owner - described with details the findings of the inspection using plain english and gave me the options I had and timelines to have the work done. I now have a good baseline to plan the maintenance of our family vehicle accordingly. Great service also from Emily at the front! Way to go guys!
on 5/27/2014 for an auto service

	Prompt courteous efficient service
I	Prompt courteous efficient service
on 5/26/2014 for an auto service

	Hi folks,
David D.	Hi folks,
on 5/25/2014 for an auto service

	I like their professional and excellent service. I don't have to worry about the
Nikki C.	I like their professional and excellent service. I don't have to worry about the process. Awesome!
on 5/16/2014 for an auto service

	Good service but one of the most expensive in town.
Anonymous	Good service but one of the most expensive in town.
on 5/15/2014 for an auto service

	As always I found the service to be prompt, friendly, and well done.
John F.	As always I found the service to be prompt, friendly, and well done.
on 5/8/2014 for an auto service

	This was the first time I took my 2008 Subaru to Downtown Automotive for servici
Earl S.	This was the first time I took my 2008 Subaru to Downtown Automotive for servicing. It was a routine oil change. Service was delivered as scheduled and I appreciated that they checked over the car - no unexpected charges or service requirements. Discussion about condition of winter tires was helpful and I will defer replacement for another winter..
on 5/5/2014 for an auto service

	Great customer service, always a pleasure
Terence H.	Great customer service, always a pleasure
on 5/4/2014 for an auto service

	I was pleased with all the work done
Robert G.	I was pleased with all the work done
on 5/3/2014 for an auto service

	Good service as usual. Recognized additional issues and I was consulted before g
K	Good service as usual. Recognized additional issues and I was consulted before going ahead. Noticed not all door moldings in back were fixed, but not a problem, as I ended up doing them at home. Appreciate the effort and it gave me peace of mind knowing my kid was driving that older car to Calgary.
on 5/2/2014 for an auto service

	I will only let Downtown Automotive work on my Delica L300. Professional. Reliab
Daniel L.	I will only let Downtown Automotive work on my Delica L300. Professional. Reliable.
on 5/1/2014 for an auto service

	Thanks for servicing my car so promptly when it started to die on me on the high
Judith B.	Thanks for servicing my car so promptly when it started to die on me on the highway. You saved the day. I was delighted that the new clutch could be installed so quickly and I had my car back the next day, with the bill coming in under the estimate - always a treat. And thanks again for cleaning my car. Very needed and very appreciated!
on 4/30/2014 for an auto service

	Great service ... with everything explained to you
C	Great service ... with everything explained to you
on 4/26/2014 for an auto service

	good service. went over my vehicle with a fine toothed comb. Nice to know it's
Kerry R.	good service. went over my vehicle with a fine toothed comb. Nice to know it's been professionally assessed.
on 4/22/2014 for an auto service

	I think Downtown Auto does great work and Doug's client relations skills are sup
Anne M.	I think Downtown Auto does great work and Doug's client relations skills are superb. One thing. The counter attendant didn't ask when I would like to pick up my car, instead, she asked if I were in a rush, and I said, No, thinking that it might be 3 hours instead of the 2 hours I was initially told was the outside limit. But what the attendant didn't tell me was that my car would be pushed to the back of the line! Lesson Learned. Downtown Auto does excellent work, but be super-specific on the pick-up time.
on 4/16/2014 for an auto service

	wonderful, i appreciate that you only do what needs doing.
Andrea G.	wonderful, i appreciate that you only do what needs doing.
on 4/14/2014 for an auto service

	Service and general seasonal check was very good with excellent feedback and re
Gordie G.	Service and general seasonal check was very good with excellent feedback and recommendations.
on 3/28/2014 for an auto service

	Good communications, good work, exactly what one hopes for. Richard
Richard G.	Good communications, good work, exactly what one hopes for. Richard
on 3/22/2014 for an auto service

	Fidèle à ce garage. Ezcellent service. Reliable 100%! Merci.
Anonymous	Fidèle à ce garage. Ezcellent service. Reliable 100%! Merci.
on 3/14/2014 for an auto service

	Courteous and professional service. Fair pricing. Good knowledge of my older veh
Bob N.	Courteous and professional service. Fair pricing. Good knowledge of my older vehicle.
on 3/12/2014 for an auto service

	Above and beyond service as always!
Peggy C.	Above and beyond service as always!
on 3/9/2014 for an auto service

	Great Shop!
A	Great Shop!
on 3/2/2014 for an auto service

	Doug was really easy to talk to and very thorough in his analysis. Thanks for
Chris W.	Doug was really easy to talk to and very thorough in his analysis. Thanks for the extra interior detail too!
on 2/28/2014 for an auto service

	Excellent service! You remind us of our maintenance schedule and service only wh
Gaile B.	Excellent service! You remind us of our maintenance schedule and service only what needs to be done at an affordable cost.
on 2/27/2014 for an auto service

	good service and quick. thank you
K	good service and quick. thank you
on 2/16/2014 for an auto service

	An unexpected delay, which ought NOT to have happened if the mechanic & 'overse
J	An unexpected delay, which ought NOT to have happened if the mechanic & 'overseer' had been fully on top of it, since the job demanded a very careful and precise , plus knowledgeable expertise handling.
on 2/13/2014 for an auto service

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