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Northwest Imports in 78729, Austin TX

Diagnostics and Repair, Austin TX 78729

13200 Pond Springs Rd C5

Austin, TX 78729

512-331-7372

Rating Summary of 112 Reviews

5 star review average

We specialize in:

Diagnostics and Repair
Routine Maintenance Service and Repair
Preventive Maintenance Services

Hello! Welcome to Northwest Imports. With over 40 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Austin, our highly trained automotive technicians take pride in all of their Diagnostics and Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Northwest Imports will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Austin residents, as well as those just driving through.

Category: Auto repair shop

Leave Your Own Review

Featured Reviews

	Fair and quality work
Jack C. Round Rock, TX	Great People to work with.
on 7/4/2019 for an auto service of their BMW

	Quick Service
Jack C. Round Rock, TX	Service is Great. People are honest and accountable. Workmanship has always been great. I go back to David and his team whenever I have a problem. They get on it, fix it & I've never had to back. It's always fixed, it works, and I'm satisfied.
on 6/23/2019 for an auto service of their BMW

	Honest
Mark M. Georgetown, TX	There is integrity, honesty as well as expertise at Northwest Imports to get the job done right. They stand behind their work 100%. Their fees are also extremely reasonable.
on 6/23/2019 for an auto repair of their Volvo

	Excellent
Jerry A. Austin	They did great work for great price. I will recommend Northwest Imports.
on 6/21/2019 for an auto repair of their BMW

	Very impressed
Andrea S. Austin	They were fast and very friendly.
on 6/19/2019 for an auto service of their Volkswagen

	The shop has it all!
Rick	Great customer service! and excellent work performance & reasonable price.
on 6/16/2019 for an auto service

	Great customer service
Steve P. Cedar Park	Exceptional customer service.
on 6/13/2019 for an auto service of their Toyota

	Exceptional service
Jose De La M.	Experts you can trust on high end european/german cars.
on 6/13/2019 for an auto service

	Very satisifed
Tim D. Austin	Great customer service and notification of progress on the repairs.
on 6/12/2019 for an auto repair of their Hyundai

	Felt confident
Tom M. Austin	You can expect quality work at a fair price with courteous and friendly service from people you can trust.
on 6/11/2019 for an auto service of their Lexus

	Recommend
Don	Highly recommend! Thanks
on 6/5/2019 for an auto service

	Very knowledgable
Dan S. Austin	The staff are very personable. They do high quality work. I like that they are straightforward about pricing options.
on 6/5/2019 for an auto repair of their Honda

	Outstanding
Anonymous	Great service and very informative
on 6/3/2019 for an auto service

	Excellence!
Beatriz R. Austin	Very nice experience. The Customer Service is excellent.
on 6/3/2019 for an auto repair of their Volvo

	Great communication
Maria I.	Great customer service, very friendly and trustworthy.
on 6/2/2019 for an auto service

	Professional
Erick	They are always fast and professional. Having an import car is expensive, so I appreciate the breakdown of work needed, along with prices spelled out clearly, so I can make the best choices for my car.
on 5/30/2019 for an auto service

	Nice people
Anonymous	Fantastic people and service!
on 5/27/2019 for an auto service

	Highly recommend
Mari P. Austin	David is an honest shop owner. I have the utmost respect for him and his team. Not often one can find suc qualities. I would highly recommend him.
on 5/23/2019 for an auto repair of their Mercedes-Benz

	Excellent
Jim S. Austin	Excellent service
on 5/22/2019 for an auto repair of their Chevrolet

	I am satisfied
Marisela H. Austin	The service was exceptional, and very professional. There was always a person who I could talk to if I had any questions. This was my first time and I will definitely use them again.
on 5/12/2019 for an auto service of their Land

	Fair and quality work
Andrew H. Cedar Park	Northwest Imports does a great job. Super nice folks and always a pleasure to work with.
on 5/8/2019 for an auto repair of their Lexus

	Great Guys
Johnny H. Austin	Great guys great service
on 5/8/2019 for an auto repair of their BMW

	"Gold" standard
Andy W. Austin	I always recommend the reliably excellent quality of work and customer service given by NW Imports.
on 4/23/2019 for an auto repair of their Volvo

	Great customer service
Veronica	Very thorough and informative. Great customer service--friendly and competitive prices. Plan on using them again in the future for our Volvo!
on 4/23/2019 for an auto service

	Felt confident
Pam F. Cedar Park	They are so nice, fair and very knowledgeable. They are totally trustworthy and I recommend them any chance I get.
on 4/23/2019 for an auto repair of their Volkswagen

	Very comforting
Myra	Outstanding! I trust Northwest Imports with my car.
on 4/17/2019 for an auto service

	Great care and service
Michel H. Austin	Exceptional service
on 4/16/2019 for an auto service of their Volkswagen

	Great service
Halea H.	Honest, dependable and friendly service. Would highly recommend!
on 4/9/2019 for an auto service

	Very knowledgeable
Peter K. Austin	They always go the extra mile to insure the work it completed properly. Never tray and "up-sell" like the dealer's shops. Very, very knowledgeable about each vehicle and will always take the time to explain and give sound advice with your interest in mind
on 4/5/2019 for an auto repair of their Mercedes-Benz

	Outstanding
Joe R. Austin	Customer service is excellent and the quality and attention to detail is second to none!
on 4/5/2019 for an auto service of their Volkswagen

	Recommend
Robert S. Austin	I have used NW Imports for many years and they have always taken great care of my vehicles (several different makes). They have done routine care and also emergent repairs in a very convenient manner. I was referred to them by coworker and would recommend them highly.
on 4/4/2019 for an auto repair of their Toyota

	Yes
Debbie A. Austin	Yes, always do
on 4/3/2019 for an auto repair of their Lexus

	Fair and quality work
Alan G. Austin	Quality work, but most importantly, they stand behind their work!
on 4/3/2019 for an emissions test of their Porsche

	Very impressed
Alan R.	100% knowledgeable, friendly and clean
on 4/2/2019 for an auto service

	The best!
Karin T. Georgetown	David and his team are the best...great customer service too!!!
on 4/2/2019 for an emissions test of their BMW

	Outstanding!
A J C. Austin	Outstanding
on 3/30/2019 for an auto repair of their Honda

	Honest and efficient
Bob H. Five Points	Honest!!! Was told from another shop I needed to replace front axles and seals. Didn’t need it. Very good to deal with. Highly recommend. You don’t stay in business 34 years without being honest and doing good work. Thank you again.
on 3/25/2019 for an auto repair of their Audi

	Great customer service
Anonymous	Great
on 3/23/2019 for an auto service

	Truly care
Mark M. Georgetown	I Think, if your foreign car is past its factory warranty, this is the place to take it to. David, his family, and the team are very competent, trustworthy, and friendly. And their prices are very reasonable too. Both of our cars are under their care now. Mark M.
on 3/19/2019 for an auto service of their Volvo

	Go there
Frank M. Austin	Top level quality work from an honest, family owned shop. Great customer service from phone quotes, to rides, to working with you on warranty items. Always receive professional service from this shop.
on 3/18/2019 for an auto repair of their BMW

	Clean shop
Carl H. Plano	I would AND I do tell everyone that if you want an excellent repair shop, go to Northwest Imports.
on 3/13/2019 for an auto repair of their Lamborghini

	Highly recommend
Rich & Suan E. Cedar Park	Highly recommend Northwest Imports.
on 3/12/2019 for an auto service of their Mercedes-Benz

	Great service
Tanis O. Round Rock	They are very responsible mechanics, they would take my Volkswagen way before I would take it to the dealership again
on 3/11/2019 for an auto service of their BMW

	Honest and efficient
Kennedy C. Pflugerville	These guys are so much better than the dealership in every way! They are very friendly, professional and economical. I was pleasantly surprised they could get me in within 24 hours of my initial call. I would highly recommend them for any vehicular needs! Again thanks for servicing my Porsche! Kennedy
on 3/7/2019 for an auto service of their Porsche

	Excellent
Mike P. Austin	Excellent. I like being kept updated on work through the internet.
on 3/6/2019 for an auto repair of their Toyota

	Very satisifed
Joe R.	Always of the highest quality.
on 3/5/2019 for an auto service

	Would recommend them
Allen A. Austin	I urge them to consider Northwest Imports, at the least. It's the one place that I know that I can go and have good work done, and that y'all stand behind your work. I'd probably also wax on a bit about how I'd never dreamed that having to bring my car in for work wouldn't cause dread, much less being perfectly comfortable bringing it in (aside from the constant "Is this going to be THE problem?" fear).
on 2/26/2019 for an auto repair of their Volkswagen

	Great care and service
Stephen P. Cedar Park	Exceptional service
on 2/26/2019 for an auto service of their Toyota

	I am satisfied
Andy W. Austin	Reliably timely, efficient service for my car and kindness toj me—I know I can count on these from NW Imports
on 2/23/2019 for an auto repair of their Volvo

	Felt confident
Pamela H. Austin	Great all around and trustworthy.
on 2/18/2019 for an auto service of their Infiniti

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