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Essential Auto Service in N2V 1Z7, Waterloo ON

Advanced Computer Diagnostics, Waterloo ON N2V 1Z7

80 Baffin Pl Unit #3

Waterloo, ON N2V 1Z7

519-747-5530

Rating Summary of 245 Reviews

5 star review average

We specialize in:

Advanced Computer Diagnostics
Brake Repair
Alignments
Steering and Suspension
All Work is New Car Warranty Approved

Hello! Welcome to Essential Auto Service. With over 26 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Waterloo, our highly trained automotive technicians take pride in all of their Advanced Computer Diagnostics efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Essential Auto Service will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Waterloo residents, as well as those just driving through.

Category: Auto repair shop

Leave Your Own Review

Featured Reviews

	Outstanding
Malcolm G. Waterloo, ON	As usual, immediate attention, high quality work and service.
on 12/22/2022 for an auto repair of their Acura

	Friendly, helpful and professional
Maisie	Excellent, efficient, friendly. The space is immaculate, too!
on 12/21/2022 for an auto service

	The only people
Bridget	I’m quite satisfied with the work done on my car. Very professional.
on 12/12/2022 for an auto service

	Excellent
Bridget	They provide excellent communication and service. I appreciate the updates and detailed notifications about my vehicle.
on 12/12/2022 for an auto service

	Great customer service
Helen B. Blue Mountain, ON	Always exceptional repair and customer service!
on 12/8/2022 for an auto repair of their Saab

	They are
Murray H. Waterloo, ON	They are always on the bit !!!
on 12/6/2022 for an auto service of their Saab

	Quality Care
Janet S. Waterloo, ON	The quality of work and customer service at Essential Auto Service is always excellent.
on 12/6/2022 for an auto repair of their Volvo

	I am satisfied
Stuart C. Waterloo, ON	Total professionals there.
on 12/4/2022 for an auto service of their Nissan

	Excellent
Brian	Excellent!!
on 11/27/2022 for an auto service

	Love how friendly they are
Bob M.	A+ service, very prompt and friendly staff
on 11/25/2022 for an auto service of their Chevrolet

	Fair and quality work
Joantalbot	Everyone very pleasant and patient with me. I like how you kept me informed as the work was taking place.
on 11/23/2022 for an auto service

	Very impressed
Nelson G. Waterloo, ON	Requested work was preformed on time and as quoted, staff were pleasant and courteous.
on 11/20/2022 for an auto repair of their BMW

	Great servce
Mike	I would highly recommend Rich and his team at Essential Auto. Great service
on 11/20/2022 for an auto service

	Reliable
Tom	Customer service is top notch. Rich and his team are "all in" on making sure the customer is satisfied. His team is quick to respond to inquiries. Any issues are always dealt with quickly and effectively - Rich and his team stand behind their work 100%.
on 11/17/2022 for an auto service

	Highly recommend
Alex	Highly recommended
on 11/16/2022 for an auto service

	Wonderful
Mary M.	Very knowledgeable,personable, helpful,trustworthy folks! Highly recommend them
on 11/13/2022 for an auto service of their Volkswagen

	Excellent
Robel B. Waterloo, ON	Excellent customer service and vehicle service
on 11/6/2022 for an auto service of their Toyota

	Very comforting
Mary M.	Wonderful! Rich and John are very knowledgeable, personable, and very responsive to any questions that I have had. I trust them with my car care implicitly. And have for decades!
on 11/6/2022 for an auto service of their Volkswagen

	Highly recommend
Rhonda K. Waterloo, ON	The staff at Essential Auto are efficient, respectful, and helpful. The system that they use to inform their customers of inspection and repair results and costs is so informative and clear. I would highly recommend this business. This is the kind of auto service that we all hope for. Thank you Essential Auto!!
on 11/2/2022 for an auto service of their Chevrolet

	The shop has it all!
Nathan B.	You're not going to find a better shop with better service people and customer service than Essential, why both even looking around?
on 11/1/2022 for an auto service of their Kia

	Amazing
Perry S. Kitchener, ON	I've been going there since they opened. Always an open and honest conversation about what needs to be done and what can wait. And excellent work.
on 10/30/2022 for an auto service of their Ford

	Efficient, professional, and friendly
Nelson G. Waterloo, ON	Exceptional. Staff are friendly and helpful and found them to be very pleasant. Work was performed as requested and on time. Find them to be very trustworthy.
on 10/28/2022 for an auto service of their BMW

	Excellent
Ann-elies R. Kitchener, ON	Excellent on everything 👌
on 10/27/2022 for an auto service of their Ford

	Friendly and helpful
Larry H. Paris, ON	Good work and friendly
on 10/26/2022 for an auto service of their Saab

	Go to
Wayne	Go to Essential Auto Service
on 10/19/2022 for an auto service

	Fair and quality work
Jason P. Waterloo, ON	Essential Auto has great quality
on 9/14/2022 for an auto service of their Dodge

	Honest and efficient
Cindy	Very professional and friendly.
on 9/11/2022 for an auto service

	Excellent
Phil H. Waterloo, ON	The work performed by the Essential Auto team is excellent, from first contact through to receipt of the vehicle. Outstanding
on 8/28/2022 for an auto service of their Saab

	Outstanding
Josh A.	I was disappointed with my visit. I scheduled the appointment because I had maintenance codes A1379 on my dash. When I scheduled the appointment, I said it was for vehicle maintenance. When I arrived, the appointment was scheduled for an oil change only. I mentioned that I need more than just an oil change and if you could please look at the dash codes and do what needed to be done (except tire rotation). When I came back when the appointment was over, I asked for what services were done and it was only an oil change and filter replacement. I had to ask why it wasn’t done and I was told I would have to schedule a morning appointment and leave the car all day. Ok, fine, I wish I would have been told this at some point but it’s frustrating. The bad part was the codes were reset on my car. If I hadn’t asked, you would have just replaced the oil and filter, not done anything else, not told me, and reset the maintenance codes. When I c
on 8/12/2022 for an auto service of their Honda

	Very satisifed
J. J. Waterloo, ON	Good quality work. Some parts for this vehicle are not easy to find so we are thankful that Essential Auto could source these parts. The mechanic/technicians are very thorough and I like the photos of the work that needs to be done and what work needs to be done immediately. Safety first here.
on 8/8/2022 for an auto service of their Volvo

	Great customer service
Donna S. Sauble Beach	Great customer service! Highly recommend. My Saab needed hard to get parts and I’ve got my ride back!
on 7/5/2022 for an auto service of their Saab

	Felt confident
Don B.	Quality service and a very trustworthy organization.
on 6/29/2022 for an auto service

	Great care and service
Dylan B. Waterloo	Excellent customer service, works with you to ensure you are satisfied with the service being completed.
on 6/22/2022 for an auto service of their Honda

	Recommend
Mary M.	Pleasure to deal with everyone at Essential, they explain things in detail and are very knowledgeable. Would not hesitate to recommend them!
on 6/14/2022 for an auto repair of their Volkswagen

	Quick Service
Paul	Re Installation of Leveling Kit 2017 Tacoma - I was able to speak to the Mechanic (Will) before my work began. He took the time to listen to me to get the suspension set up the way I wanted. At the end of the job he went through the job with me and noted any particulars - which was greatly appreciated. The job was completed on time and within the expected number of hours, as quoted . Satisfied customer - based on this experience would not hesitate to have more work performed by Essential Auto Services
on 6/5/2022 for an auto repair of their Ford

	Professional
Marilyn	I really appreciate John's expertise in explaining what needed to be done and what he thought in his professional opinion needed to be done. I appreciate that he took the time to ensure everything was perfect.
on 5/9/2022 for an auto service

	Honest work
Sadiqur K. Kitchener	Once again great service.
on 5/9/2022 for an auto repair of their Chevrolet

	Excellent service
Janet S. Waterloo	I would tell them that I receive excellent service each time I come to Essential Auto Service.
on 5/9/2022 for an auto repair of their Volvo

	Excellent
Terri P.	Always pleased with their service and the quality of their work.
on 5/4/2022 for an auto service

	Genuine concern
Mark B. Waterloo	Pretty honest about work that needs to be done vs is a nice to have. Gave clear explanation of the impact of each suggested work to be done, and answered questions about what was found in a clear way.
on 5/1/2022 for an auto service of their Nissan

	Top-notch service
Robert H. Elmira	Quality, thorough work done at almost reasonable prices.
on 4/26/2022 for an auto repair of their Buick

	Reliable
Phil H. Waterloo	Diligent inspections and well executed work
on 4/26/2022 for an auto repair of their Porsche

	Excellent mechanics
Nelson G. Waterloo	I would recommend Essential Auto Service without hesitation.
on 4/25/2022 for an auto service of their BMW

	The best
Andrew P. Ottawa	It is unmatched. Very friendly and very knowledgeable. They look out for you and are incredibly trustworthy.
on 4/22/2022 for an auto service of their RAM

	Prompt service
Denise B. Kitchener	Always friendly, reliable and thorough !
on 4/21/2022 for an auto service of their Lincoln

	Great customer service
Kim E. Kitchener	Great job, as always
on 4/14/2022 for an auto repair of their Subaru

	Fast, efficient, friendly
Vera B. Waterloo	Customer Service is exceptional! Office staff and mechanic’s are all very professional, friendly and helpful. They explain the procedure they are suggesting and give options if there are any. Thanks for your commitment to your customers.
on 4/13/2022 for an auto repair of their Chevrolet

	Great job!
Kristine R. Waterloo	The team at Essential Auto Service delivers top notch service and care for all of our family’s auto needs. The quality of work and professionalism is impeccable. They are honest, straightforward and will take the time to explain any priority issues that are seen, as well as help to answer any questions we may have. We are truly pleased to call Essential Auto Service our shop of choice.
on 4/6/2022 for an auto repair of their Lexus

	Excellent service
Rebecca A. Waterloo	I've been going to Essential Auto exclusively for five years and have consistently been happy with their work and customer service! The detailed reports help me to understand exactly what my car is looking like and what needs to be done.
on 4/5/2022 for an auto service of their Hyundai

	Outstanding
Eileen K. Kitchener	I have had my vehicles serviced by this team for over 25 yrs, and have always found them to be personable, highly skilled, & fairly priced. They have repeatedly earned my trust & respect with good advice & honest practice, and thus I continue to refer friends and family to this business.
on 4/1/2022 for an auto repair of their Honda

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