Summary: I gave Protime 5 stars..

Review: I gave Protime 5 stars for a valid reason beyond the fine service I received; a reason that you might not have considered before. I needed to wait for my car while it was being serviced. While waiting, I was busy taking care of some personal paper work. However, I was still able to overhear some of the conversation that went on between other clients and your management staff. Beyond question, I have never heard a more "honest" and detailed appraisal of what was the matter with the persons car, as well as what it would take to repair the problem--and in my case the assessment went even further. After the work on my car was complete, I was told that another problem I'd ask about should be reconsidered. I was told that the professional opinion on that matter was that the cost of the repair far out weighed the benefit, and therefore, since safety wasn't an issue, the repair wasn't advisable! Though I'm sure other automotive shops are as honest with their customers, sad to say, that hasn't ever been my experience, so obviously, I'll continue using your shop as my only service provider. I took several business card with me and will be passing them out. As for a way of improvement? Here's my only suggestion... Though your company logo is quite attractive, I would suggest "pens" with you name, address and phone number as an alternative to the keychains I saw displayed. Personally, as I said, I think your logo is clean and attractive, but inexpensive logo pens would be seen and travel throughout the the general population much faster then any keychain!

Shop Information

Protime Automotive in Virginia Beach

Automotive repair, Virginia Beach VA 23455

4880 Haygood Rd

Virginia Beach, VA 23455

757-466-0877

We specialize in:

• Automotive repair
• Truck Repair
• Brake Repair
• Maintenance & Electrical Diagnostic
• Engine Repair
• Tires
• Transmission Repair
• Repair

Hello! Welcome to Protime Automotive. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Virginia Beach, our highly trained automotive technicians take pride in all of their Automotive repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Protime Automotive will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Virginia Beach residents, as well as those just driving through.

Category: Auto Repair & Service