Bob's Review
Protime Automotive, Virginia Beach VA, 23455, Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair
5 Star Review

Summary: Had my daughters car in..

Review: Had my daughters car in from out of town for repairs. It was a bad weekend since a lot of the communications broke down on the urgency of getting everything done in one day so she could head back to DC. Car sat on the lot and I lost 4 hours of time before any diagnosis was started. Ended up just getting 2 of my 4 items fixed and the others left for later. The guys were very apologetic and even took care of my oil change to my satisfaction. They are true professionals at their work and handled a rocky situation as best that they could under the circumstances. I think the only improvement I could recommend would be to make a better system to communicate the repairs, appointment time, and the urgency of repair when a customer sets up an appointment online days in advance and even speaks with the front office staff to be sure things are clear. I will return to get the other things fixed as soon as I can get the car back here from DC.

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Protime Automotive in Virginia Beach

Protime Automotive, Virginia Beach VA, 23455, Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair
4880 Haygood Rd
Virginia Beach, VA 23455
757-466-0877
  • Automotive repair
  • Truck Repair
  • Brake Repair
  • Maintenance & Electrical Diagnostic
  • Engine Repair
  • Tires
  • Transmission Repair
  • Repair

Hello! Welcome to Protime Automotive. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Virginia Beach, our highly trained automotive technicians take pride in all of their Automotive repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Protime Automotive will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Virginia Beach residents, as well as those just driving through.

Category: Auto Repair & Service

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