Richard's Review
Loren's Auto Repair, Kalispell MT, 59901, Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair
5 Star Review

Summary: Efficient, professional, and friendly

Review: I think by now the folks at Loren’s Auto Repair may know my car better than my primary care physician knows me. I first had my car with Loren’s for some extensive work – I recently purchased a used 2008 Subaru Outback – to get it road-ready for an out-of-state trip to see family. After Loren’s was done with it, the car felt good, it felt solid. And I made it safely and comfortably to Arizona. Unfortunately, on the way home my engine blew out 40 miles north of Flagstaff. You often hear of the predatory stories of mechanic shops preying on stranded, ignorant, out-of-town travelers. What should be a small maintenance issue turns into an unnecessary need (and added expense) for a new engine. But my engine did indeed need to be replaced. Working with the guidance of Mark at Loren’s, he helped turn a possibly big ordeal into a comfortable inconvenience. Unfortunately, weeks later and back at home issues arose around how the new engine was installed. After bringing the car in for an oil change, Loren’s identified a major oil leak. Initially, it was determined to be from a faulty gasket from the new engine. Mark worked with the NAPA representative to get the part replaced under their guarantee. There was nothing for me to say or do further. Mark handled it all. All I needed to do was bring the car in a week later to get the gasket replaced. When I brought the car in for the gasket replacement, the true source of the oil leak was found. The mechanics in AZ cracked the head when installing the new engine. Mark worked with the AZ mechanics and resolved the issue, which led to the AZ mechanics honoring their guarantee. It cost me nothing. And again, there was nothing I needed to say or do. Mark’s knowledge and professionalism is invaluable to me. I know very little about the mechanical workings of a car. I’m comforted by the trust I can have in Mark and the folks at Loren’s in the maintenance and care of my Subaru. And thankful.

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Shop Information

Loren's Auto Repair in Kalispell

Loren's Auto Repair, Kalispell MT, 59901, Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair
1309 U.S. Hwy 2 W,
Kalispell, MT 59901
406-755-7757
  • Automotive repair
  • Truck Repair
  • Brake Repair
  • Maintenance & Electrical Diagnostic
  • Engine Repair
  • Tires
  • Transmission Repair
  • Repair

Hello! Welcome to Loren's Auto Repair. With over 26 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Kalispell, our highly trained automotive technicians take pride in all of their Automotive repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Loren's Auto Repair will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Kalispell residents, as well as those just driving through.

Category: Auto Repair & Service

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