Ethan's Review
Auto Tech Services of Rochester, Rochester WA, 98579, Diagnostics and Repair, Alignment Service and Digital Inspections
1 Star Review

Summary: Friendly but unreliable and overpriced.

Review: Friendly but unreliable and overpriced. Said theyd start on my vehicle thursday or friday, didnt return my calls or voicemail mon/tues of the next week. Didnt get to my truck until Wednesday the week after I dropped it off. $630 in parts and labor and didnt fix the stalling issue I brought it in to have fixed

Reply: Hi Ethan, We certainly understand your frustration and concern. It is difficult when a vehicle fails unexpectedly and has to be towed in. There was unfortunately no appointment for your vehicle when you brought it, so we needed to fit it into our production schedule. As you probably understand that means others were a head of you and we fit you in as soon as we could. I apologize on behalf of our team if the communication was unsatisfactory. We appreciate you sharing your concern as it helps us to learn and work towards doing better next time. We wish you the best. ~Your Auto Tech Services Team

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Review Date:
Reviewer Location: Rochester, WA
Shop Information

Auto Tech Services of Rochester in Rochester

Auto Tech Services of Rochester, Rochester WA, 98579, Diagnostics and Repair, Alignment Service and Digital Inspections
18225 Pendleton St SW
Rochester, WA 98579
360-273-8306
  • Diagnostics and Repair
  • Alignment Service
  • Digital Inspections

Hello! Welcome to Auto Tech Services of Rochester. With over 21 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Rochester, our highly trained automotive technicians take pride in all of their Diagnostics and Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Auto Tech Services of Rochester will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Rochester residents, as well as those just driving through.

Category: Auto Repair & Service

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