Summary: Consumer

Review: Consumer Beware! This Company will rip you off! "I DO MEAN THIS LITERALLY!" I dropped my vehicle off for a service that was previously diagnosed & they quoted me a specific cost for parts & labor to be approx $700! I was hoping to get it done & over with that day. ESP since I already knew the issue & approx what the cost would be. Well past the promised time period, I received a call from them stating that the "exact same repair" quoted before at approximately $700 would now cost me approximately $1700. I asked why just to be clear & suddenly I'm dealing with a very defensive attitude . I asked what the labor charge per hr is & it was still the same! HOWEVER, she said it was a real "DIRTY" job to change the airbags in the suspension! She also said they don't always charge their flat hourly labor rate it can change randomly depending on the job. So then I asked how long it would take their mechanic to do the job, and they said, 3 hrs! Parts were less than $200! Simply asking questions, I found out that they were trying to up-charge me in a very sneaky, slimy way, $500/hr. I checked around with a neighboring DEALERSHIP w/a very good reputation to confirm what my gut was already telling me & found out the job will take less than 1 hr and that their regular shop rate to do this job was the same as any other job $126 per hour!!!! I saved myself over $1k. Make the call folks it is the world we live in now. To add insult to injury after wasting 2 days of MY time, Tom charged me $130 & two trips over there, I live far away, just to return my keys & to pick up my vehicle! Turns out in the end I not only lost valuable time, I was charged for nothing because they didn't do any of the things I asked them to do when I dropped it off & now I'm missing something very valuable out of my car that was in there when I dropped it off. So, for these reasons, I will never go back there again & I will forewarn my clients, friends, and neighbors not to either. The 1 star is for the $5/gift card to Cafe 101 they gave it to me to get

Shop Information

Tom's Bulldog Automotive in Coos Bay

Auto Repair, Coos Bay OR 97420

63075 Highway 101

Coos Bay, OR 97420

541-269-0399

We specialize in:

• Auto Repair
• Brake Repair
• Engine Repair
• Transmission Repair
• Auto Electrical Service

Welcome to Tom's Bulldog Automotive, your local auto repair shop in Coos Bay and North Bend.

Acting as the first line of defense between you and the Coos Bay roads, properly maintained brakes are essential to a safe drive. Our ASE certified technicians perform a wide range of Brake Repairs, and we'll have your car braking like new!

Is your engine making strange noises? Automotive engine systems can cause complicated and frustrating issues. Our auto repair shop offers everything from basic maintenance to major Engine Repair and diagnostic services.

No matter what your transmission needs, you can have complete confidence in our experienced technicians to recommend the right Transmission Repair or service for the right price.

With each passing year, new vehicles include an ever-increasing number of electronic components. At Tom's Bulldog Automotive, we can perform just about any Auto Electrical Service.

Category: Auto Repair & Service