Margarita's Review
Trinity's Quality Auto Care, Keizer OR, 97303, Auto Repair, Check Engine Light, Truck Repair, Transmission Repair and Brake Repair
5 Star Review

Summary: Outstanding

Review: I would say that Trinity Auto provides a consistent level of quality work at fair prices. Billy, who handles much of the front desk work involving scheduling appts/customer service is beyond patient and helpful. He is willing to take the time to explain work/parts involved so I am able to get a grasp on what is required to maintain my car in working order. He doesn't get annoyed with my questions/lack of general knowledge, and is willing to explain what the function of the parts I have to replace. I just wish that I could say the same for the man that was at the front desk on thursday 12/3 when I brought my car in. ( This may bring me grief, but I believe this man was either an owner or manager of some sort.) He seemed irritated with my 'chatty' demeanor, was condescending and curt to me. You asked, and I'm just reporting my perception.

Reply: Thank you Margarita for your review. Billy is an amazing person and service adviser. Trinity's service and reputation is the direct result from our employees like Billy. As for your experience with me, Steve, I apologize for our interaction the other day. It was not my intent to make you feel that way what so ever. As for me I'll work harder on my communication skills to ensure a more enjoyable experience.

Reviewed By:
Review Date:
Reviewer Location: Salem
Shop Information

Trinity's Quality Auto Care in Keizer

Trinity's Quality Auto Care, Keizer OR, 97303, Auto Repair, Check Engine Light, Truck Repair, Transmission Repair and Brake Repair
6558 Wheatland Rd N
Keizer, OR 97303
503-585-8722
  • Auto Repair
  • Check Engine Light
  • Truck Repair
  • Transmission Repair
  • Brake Repair

Hello, I'm Steve Galyen, owner of Trinity's Quality Auto Care. We pride ourselves in bringing auto service with integrity and quality to our friends and family in Salem and beyond.

As Keizer’s experts in automotive services, our team of extensively experienced technicians offer world-class service in everything Auto Repair.
Your Check Engine Light can mean a number of different things - bring your car by our engine diagnostics facility and let your techs get your engine back in tip-top shape.
We pride ourselves on offering our friends in Keizer the best in Truck Repair. Our auto specialty shop offers everything from complex mechanical solutions to basic maintenance services.
Transmission and clutch systems can cause complex and frustrating issues. Our Transmission Repair experts can solve any transmission or clutch issue, no matter how complex.
Your brakes are you car's biggest safety feature - are they working perfectly? Our technicians have all received advanced certification in Brake Repair, and will have your car's braking systems working like new.
Category: Auto Repair & Service

v5.0.162   © 2024 AutoVitals, Inc. (Terms)