Summary: I am very happy that..

Review: I am very happy that I chose AAC for my car repair needs. They are always available when I call and allow you to bring your car in on the same day without any appointment. I needed to fix my rear break light and fog light and they diagnosed the issue fairly quickly within the hour. They informed me of the pieces that were required and the prices before they ordered or replaced them. They always perform a courtesy check in which they found several issues with my car - and even listed them in terms of priority. When I went to Monroe previously they also did a courtesy check but didn't find ANY of the issues that AAC did. That's how I knew AAC was detail oriented. With every issue they found they explained how it affects my car and how urgent it was to fix (I got rough estimates as well). When I went back to fix one issue they made sure to call me with any updates (time to repair, parts prices, if any new issue came up, etc.). While doing the repair they found something that was cracked and asked if I wanted to replace it - they didn't charge me for labor for the extra part since they had been working on my car all day and I had a lot of things repaired that day! The only con I have about them is that they do have a limited space and a small group of workers so they can only work on two cars at a time. However, they make sure to double check their work. Each car has to be inspected by their boss before it is considered "done" so I appreciate their accuracy. I believe the owner is an instructor at Columbus State (or was in the past) so they are in deed experts. I just have great things to say about them. At the end you get a report of what was worked on and any future repairs you should make so you know the progress of your car. Other places weren't so accurate with the diagnosis like AAC was.

Shop Information

Alternative Auto Care in Columbus

Auto Repair, Columbus OH 43201

136 W 5th Ave

Columbus, OH 43201

614-294-0580

We specialize in:

• Auto Repair

Hello! Welcome to Alternative Auto Care. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier business in Columbus, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Alternative Auto Care will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Columbus residents, as well as those just driving through.

Category: Auto Repair & Service