Summary: I completed the online form..

Review: I completed the online form requesting an oil service and noted I had a squealing noise. Brought the car in at 10 as scheduled and they got right on trying to figure out the squealing noise. After about an hour and a half I asked if the oil change had gone okay since I've never had one take so long; somehow the oil change wasn't noted as the primary service needed. I assumed it would take 2 hours at most to have an oil change and "look into the squealing noise" I was there for 4, which is fine, but I would have appreciated knowing that it would be that long of a wait. I very much value the extensive explanations, but would prefer to have an uninterrupted conversation rather than 4 separate ones due to phone calls, walk in customers, and casual staff conversations. The squealing is gone, my oil is changed, and I have a far greater understanding about the shape my car is in, but I couldn't help feeling like I should have come some other time when they had a full staff.

Shop Information

Alternative Auto Care in Columbus

Auto Repair, Columbus OH 43201

136 W 5th Ave

Columbus, OH 43201

614-294-0580

We specialize in:

• Auto Repair

Hello! Welcome to Alternative Auto Care. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier business in Columbus, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Alternative Auto Care will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Columbus residents, as well as those just driving through.

Category: Auto Repair & Service