If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"My car quit while visiting in Redding. I had it towed to Perry's on a recomendation. It was late in the afternoon on Monday. They were able to diagnose and get parts on Tuesday repair on Wednesday and ready for pick up before closing. Very fast service and great communication between employees and myself."
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"We have been taking three different cars to QM for the last 7 years and Mark, John and Mike have always taken great care of our vehicles. Their knowledge in parts and mechanics is second to none and their recommendations are both reasonable and logical. They are definitely in business to take care of your vehicle and you for the long term."
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"This is the second time I have taken a prospective vehicle for purchase to be checked out by Protime. Luigi found everything I noticed and more saving me from making a bad decision. Thank you for the excellent service!"
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"We had been taking our car for oil changes to Precision Auto Care on Midway Drive because of a deal we bought on Groupon. The guy there had told us that our brakes were going bad and needed to be changed asap. We asked him how much and he quoted us over 700! We immediately called Convoy Auto Repair and asked if this seemed legit and they quoted us a price of approx 400! We brought our car to Convoy Auto Repair and paid 402 out the door. The car was fixed in the same afternoon and you just can't beat their customer service! Such nice guys! Thanks Convoy Auto Repair for saving us money and taking care of us!"
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"We have been very satisfied up Roch's service!! It's so nice to have them pick up our vehicles and return them to work; that is great customer service!! Staff is extremely polite and efficient; always communicating to us."
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"As usual we were treated with friendliness and professionalism. We received excellent service and were advised as to needed work required to keep our car in tip top shape. Thanks Heritage Auto"
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"Fast Friendly service! Work was done in a timely manner. After checking around, services completed were a bit high. Very convenient!"
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"thank you brian for doing my oil change quickly,i only have the 1 vehicle and you made sure i didnt have to wait long. appriciate it"
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"Service was excellent and thorough. Sol was a great help and I will return."
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"Great service and quality. Everything was A+. I just wish I could get my quotes faster."
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"Appreciated your service and will be back...."
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"Yes, I would recommend this business to a friend."
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Review by:
Dennis Hitch(Geo, Mazda, Nissan, VW, Toyota)
"A few years back I dropped my 4 wheel drive in the middle of I-5. I thought I was in for a huge repair as I had my Nissan King Cab towed in to Starr Automotive. A couple days later they called to say I could pick up my truck. Less than $200. Somehow I had wrapped a rope aroung the shaft and it then sheared two bolts off and the thus fell unto to freeway. Being non mechanical Star Automotive could have stuck me with a very large bill and I would not have known the difference. They are totally honest and reliable. We have been using them for over twenty years and will continue to do so. Thanks Jim and Staff for your professionalism. Dennis Hithc 541-582-0895"
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"For over 30 yrs. Star has serviced all of my vehicles, and their quality of service has always been nothing less than outstanding. Honest, reliable, helpful, professional service is Star's norm."
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Review by:
Linda & Richard M.(Mitsubishi)
"Your work has always been the best I could want for my cars. I will and have recommended you to friends. Keep up the great work. Richard McClanahan"
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Review by:
Lazetter Ahlroth(Chrysler)
"I feel that I received excellent service from the wonderful people at Star. They went above and beyone. thank you"
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"the guys do a good job!"
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"The service was completed promptly; and the technician found another potentially life threatening problem which was also repaired at the same time. Thank you!!"
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"Excellent service! The staff and mechanics are helpful, respectful, honest with no-bs. The work done is excellent at affordable prices. They are very honest and informative without having to drag the husband to the shop."
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"Had you diagnose problems with my starter. Diagnosis was done on time with a phone call to explain all my options. Cost was very reasonable. Will follow up with the recommended work in the future."
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"Outstanding, friendly, quick, accurate service!"
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