If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I was very pleased with the prompt & courteous service I received even though I chose to consider their suggestion for a few days before making my decision. I appreciated their honesty & forthrightness."
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"I've been a customer for about 1-2 years & every time we bring our cars in for a repair and/or tune-up; we are over-serviced every time!"
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"very professional service. took care of my van in a quick and efficient fashion. total time was much less than anticipated. very satisfied and will continue to use Protime Automotive."
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"It is always a very good customer service!!! Staff is nice and give feedback on what is needed mostly to be done (in case it wasn't scheduled for that). Very reasonable price and excellent follow-up. Thanks so much"
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"Thanks for everything guys! I will suggest you to anyone I know of in need of a mechanic. Your honesty and professionalism has gained my trust and turned me into a lifelong customer."
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"The guys at Krebs always do a great job both with your vehicle and with customers themselves. They'll shoot you straight, tell you exactly what you need and why with your best interest in mind, not theirs."
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"I won't go anywhere else."
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"German Motors is a great place to take your car. They don't try to sell you extra stuff for your car like the dealer does. They will fix things in an expeditious manner and will work diligently to make things happen. They understand that their value added is the result of never trying to get one over on you like 99% of all mechanic shops. Peace of mind for a machine you rely on so much in life."
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"excellent as usual!
thanks for always talking w/ me and explaining things...and getting us in so quickly thanks again....Wendy"
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"PVG are always honest and provide stellar service! First they did my clutch, flywheel and pressure plate, now I just had them replace the timing belt, pulleys, waterpump, thermostat and coolant and all is good as new. Appreciate these guys taking the extra steps and letting me know about history in the computer just so that I'm aware, and making sure the timing was perfect after the belt replacement. Only place my car goes to be wrenched on!"
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Review by:
Kate T.( Saab 9-3 SportCombi)
"Both are terrific; efficient, thorough, knowledgable, pleasant, and quick. I trust Mike and Mick. Before finding T&D I used dealership here and find T&D: 1)much less expensive, 2)much more considerate and pleasant, 3)much better work. The value difference is amazing and I now wouldn't go anywhere else. Two other couples in my neighborhood say the same things, and we all drive different cars, all high end: Lexus, Saab, Prius."
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