If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I am temporarily working in Longview and on a sunny day decided to use my sunroof. When I got home it failed to close so I had a gaping hole in the roof of my car--and no assurance it wouldn't rain. About lunchtime I called Ron's to see if they could see the car right away and at least close the sunroof so I could take the car to work the next day. They said, "When can you get here?" About 90 minutes later my sunroof was fixed, was able to use a $20 gift card from Ron's that I had previously received in the mail, and less than $100 later I was on my way, all in one afternoon."
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"Quick, thorough, courteous service as always. We are happy to refer friends to All Star, and will be returning ourselves for more work needed."
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"Dennis' Auto Repair goes above and beyond. I really appreciate the customer service that they provide. It's rare to find a company that values their customer's anymore."
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"The guys at Quality are awesome. Mike took the time to find out all the things on our car that are still covered under our extended warranty and set us up with his contact at Irvine BMW for those repairs, and the rest of the repairs our car needed, Quality took care of quickly and efficiently and were far more reasonable in price. I would recommend their services to anyone."
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"these professional mechanics ordered parts and followed up with me as promised and when I went for the repair, they truly gave my car the attention and my mind was relieved to know they would do just what was promised - thanks again!"
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"Excellent service as always. The staff at Precision are courteous and friendly. Quick but high-quality work."
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"First among best available!"
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"I own four vans, one truck and two cars. I have had my vehicles serviced here for the last 6 months! Today, one of my employees reported noisy brakes. I took the van right over to Honest One. They served me pizza as I waited for the bad news about my brakes. The news was good! The Brakes were better than 50% and the noise was from the brakes being ceramic. He said No Charge and sent me on my way! Now that's my kind of Auto Mechanic. HONEST"
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"Communication about the necessary repairs-check
Information about potential problems-check
Accurate estimate for repairs-check
Ride from work to pick up car-check
Professional and courteous service-check"
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"i have been a customer at PVG for many years and each time is a delight (although the news they had to deliver to me this time was not delightful - i.e. time for a new car...). the level of customer service is always impressive and i receive practical, honest advice about what might be good to do "next time", etc. the garage itself is impeccably clean which is a good indicator of the level of service. they each take pride in their surroundings as well as their work and enjoy their work. i am so grateful that i found tim harris 24 years ago and followed him to PVG. Thanks for being there guys!"
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Review by:
David T.( Dodge Grand Caravan)
"Superb"
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"I always received quality work in the time frame promised."
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"Good service, friendly people, locally owned"
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Review by:
Jimmy C.( Chevrolet S10 Pickup)
"Fast and Expert Service,Very Friendly Atmosphere"
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"That the service is exceptional and I have always been quickly informed if there are any additional problems that may present themselves in the future. Management treats their customers with a personal touch and addresses clients by their name giving a small town feeling."
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