Auto Repair Shop Reviews from 6/30/2011

"Great Customer Service, Excellent response to phone calls and quality repair service, courteous drivers' that provide complimentary driving to take you to and from the service repair shop. I recommend this establishment to anyone requesting auto repair service."

"Thank you very much. The truck seems to run a little more smoothly. I appreciated being able to use the taurus all day. Thank you again."

"Called them up, made an appt for oil change/filter, all done after 40 minutes total time there! Very pleasant experience, reasonable price, and Mark answered several questions I had about additional service, tires, etc. Thanks guys, and I'll be back for sure."

"Very pleased with the service provided. Our car was running poorly we called early Wednesday morning and they suggested we bring it in and they performed some tests and figured out what was wrong. They were able to locate parts and fix it and we had our car at the end of the day. Thank you for helping us out when we needed our car right away."

"I had read many reviews before choosing which place to take my wife's car. AWS stood out from the competition, and I almost thought the reviews were so good that they couldn't be legitimate. Alas, AWS lived up to their billing. I thought I new what the problem was, and they told me I was right, and the price they quoted me over the phone was the actual price I paid. As if that's not enough, Larry gave me a ride from the shop back to my place. Truly, it couldn't have been more pleasant."

"Always friendly and helpful. This time they had to keep my car, but gave me a loaner. I like their service and I trust them."

"I wouldn't go anywhere else. Excellent service and great staff. Very accommodating and trustworthy."

"Thanks for all of your help with not only my vechile but my wifes vechile, you guys are very helpful and and professional in the store and on the phone, you have my business."

"I am very pleased with the friendly helpfulness of the staff (Rex and Tony) and most of all I feel your business is honest and doesn't take advantage of people who may not know better."

"Thanks again Los Gatos Auto Service for taking wonderful care of me - as usual. You are all the best!"

"Tom and the guys at Honest 1 have changed the way a garage should be. They are exactly what the name implies, Honest. I have taken my truck to them several times and they have consistently exceeded my expectations. Their prices are fantastic. In the past, I always called around to different shops in my area to find the lowest price. I don't even bother anymore, I just take my truck down to Tom. In addition, they have a large and comfortable waiting area, that includes a play area for the kids with their own tv and a little selection of movies. Adults get their own BIG flat screen to watch. Water and coffee is complimentary. Gone are the days of waiting on tiny hard plastic chairs in an equally tiny, dirty, loud waiting room while my kids scream because they are bored to death. I'm thrilled they moved into my neighborhood!"

"PVG has serviced a Jeep Wagoneer for 26 years that recently achieved a zero emissions rating on the enhanced Calif smog test. Martin Ramies diagnosed and located a design flaw in the Jeep radiator alignment back in '86 that induced too much vibration into the radiator, causing the seams to leak. He fixed it, and it has never leaked since. Tom Ramies and Tim Harris figured out how to bolt a later model 1990s Jeep aluminum bumper on, in place of the old, original heavy chrome bumper- Cook's Auto Body said, " it couldn't be done." More recently on a modern Yukon, PVG saved us time and money by replacing worn out parts with used GM parts they had on hand. Finally, and most importantly, PVG takes care of your car when it is under their control. There is abundant parking so that your car doesn't come back from the shop with dings, scrapes or worse."

"Tom and company worked me in for a fast smog check at the same price I would have paid for slogging my way down to a shop on El Camino Real. I was in and out in 20 mins and he is only 5 mins from my house. I'll be back...."

"Awesome work at a fair price from a great family."

"Great job with reasonable prices"

"We have always thought that you were honest and did only the work that was needed. We have always had prompt and friendly service."

"Great service and knowledge people."