If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Recently brought my car in for service after failing an emmision test. They repaired what had to be repaired and advised of another repair that should be done soon and recommended a less expensive option. Everyone is always very friendly and helpful and my car always runs better after service at Ron's Automotive."
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"Quick and nice. Great service. First time customers get a reward"
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"Outstanding, timely service. All staff friendly and actually smiling. Estimate given was actual bill. I thought that it was slightly expensive, but I've never been pleased with the price of any auto repair anywhere, ever. I will be going back to Town and Country again for my next repair."
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"My last visit to your shop was a pleasant experience. My truck runs better now than it has in quite a while. I want to thank Trevor for bringing me home and picking me back up to get my truck. You guys are the BEST"
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"We always get a prompt cheerful response. A timely appointment. We don't have to check on them. They call us when they are done or when something different needs to be done. We have used Dennis Auto for 25 yrs. They are always trustworthy and efficient. Thank-you Dennis Colleen and team!"
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"I called and spoke with Gary about my trouble he told me to stop by. Someone tested my truck alternator it was not charging. Gary found me a cost-effective replacement and the next day I was driving my truck."
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"I was quoted one price over the phone, I did not reveal that I had a discount coupon. I in advertently showed my qupon at the desk before the price for the service was quoted to me and He came back with the samerice quoted to me over the phone but I expected to hear a lower price because of the coupon. some loose explanation was given and the price was lowered, The explanation was referenced to the taxes, I felt thre was no "full disclosure" because the first written quote stated a radiator cap . the second took that off. Basically I had room for mis-trust of price fixing."
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"Dropped the Tucson off yesterday for an oil change and the AWS crew did their usual thorough job. Thanks, guys! Always a pleasant experience!"
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"Dave and his team are courteous, prompt and got me in on a moments notice, gave me a lift home and had the work finished before the close of the day. They kept me informed of the progress throughout the day so I knew exactly what to expect when I picked up the car. I have been coming to L.G. Auto Service for years, and trust them completely with my cars."
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"I wish we'd found you more soon. Really great shop. Our tow truck driver recommended you, and he was dead-on right about what a good shop you are."
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"Though I had went to you in the past for service and was not happy with the work or the cost (I found your shop to be quite expensive) I gave you another try on the recommendation of my regular mechanic at firestone. I am Now very glad that I did give your shop another try. You fixed my car much cheaper than the other quotes I had gotten and got the job done very quickly. I was completely happy with the service,the job,the friendliness of the staff and i believe you have redeemed yourselves with me. So for now on anything that Firestone can not fix for me cause they do not handle that type of work my business will be going to Downtown Service Center and I will recommend you to others. Thank You!!!!"
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"Will be using this shop again :)"
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"Thank you! You made my day by getting both my smog check completed AND registering my car on the spot so I did not have to go to the crazy DMV!!!"
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"I've trusted my vehicles to Kaisers for 25 years. They have a great deal of knowledge and experience, and always stand behind repairs. They don't ""hang parts"", but diagnose and repair only what is needed. We've moved 35 miles away, but I'm finding a way to stick with Kaisers."
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"I brought my car in for an oil change, and was very pleased with the service. Not only was I in and out in a small amount of time, but the guy's even found that my turn signal light was out and changed it for me. Great place, will take my car there again!"
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"It's always a pleasure doing business with JR....always a job well done. I can always trust his professional opinions about necessary work needed. He's an expert mechanic and will continue to refer my friends and clients to him."
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"I brought my car in for a smog test and asked if they could install my after-market GPS that I foolishly bought with no research. They said that they could but they knew of a better and less expensive place that could do so. Since I was going to be gone for the following 2 weeks they did the smog, got the specialized place to install the GPS, and left the car back in my driveway before I got home. These guys really bent over backwards to help solve my problems. THANK YOU PORTOLA VALLEY GARAGE!"
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"Ayers is conscientious and friendly. They also make follow-up calls after big services, which I appreciate."
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"Honesty, reliability, knowledgeable,and professional--I would recommend Greg's without reservation"
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