If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"great,last work you did on my truck as well"
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"Had my Kia Sportage services this week at AWS Automotive because we were going to take a trip and I wanted to make sure we did not have any trouble. I am sure glad I did. During their very efficient inspection (as part of the service) they discovered the break lining on the front pads was only 1m thick and recommended the breaks be replaced. 1m on the break lining is nothing, great catch Larry & crew! I would not want to have to stop somewhere while on out trip. (like a Kia dealership, I can just see price going up for that break job) They were able to complete the service & break job while I waited. We have two Kia's and have them both into AWS for service and would not even consider taking them anywhere else. When AWS gives you an estimate, that's what you pay, they don't call you later and say (we've all heard it) "we just found something else and it will cost an extra If you want great service on your vehicles at fair prices and outstanding customer service You need AWS Automotive in Ventura. Thanks Larry & Jeff"
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"Thank you for changing the oil on the van and for always making us feel welcome and for the friendlness. Your super."
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"I highly recommend Los Gatos Auto Service, they are honest which is extremely rare in the auto service industry and repair only what is necessary. How many times do you walk out of a repair shop and find out by a stranger that you need to spend much more on your car for things that you know are not wrong. You'll never have to worry about that here. Dave takes care of all our cars quickly and he and his team have always communicated and fixed all the issues that were only necessary."
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Review by:
Elizabeth M.( Jaguar S-Type)
"Excellent service; thorough analysis; knowledgeable, personable and professional."
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