If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"these guys are the best in Ventura county or anywhere for that matter.They are the best in repairs and diagnostics. They are straight up with you and will work with you if you are having a tuff time elsewhere or in general. they are understanding and compassionate and caring and get the job done the FIRST time around!! I am a female and they will even show you the problem on your car and will suggest alternate ideas if u r trying to cut corners to save money until you can afford the repair. their prices are reasonable and they dont jak u around."
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"very satisfied, thank you See ya next year"
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"John always takes great care of me, he is honest and keeps his word. He is also flexible with times..."
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"The staff at ProTime Automotive has continually provided outstanding technical and courteous service to me and my family. Dan Lowe sends"
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"Joe was excellent in explaining what my car was up against. Pleasant location to have auto repair work performed. Today is day 1 after repair, this feedback/rating stands as long as there is no residual problems with the repair."
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"I will always take my vehicles to Heritage Auto. They do the service in a timely manner and at the price quoted. They want customers for life and do everything to make that happen."
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"Heritage did a great job of communicating to me about all of the work they were going to do. Rex gave me 2 options for a tune-up for my van. Before they did the work they talked to me so that I knew what it was going to cost before they did the work. They did it in a timely manner and I had the vehicle back and ready to transport 4 kids around. Thanks, Mike"
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"The steering rack had to be replaced or repaired because of a heavy leak. I chose to have it rebuilt, to save a few bucks, and it appears they did a fine job. Drives better than it did before. While we had the front end apart, German Motors recommended replacing the motor mounts. I appreciated their recommendation and it did increase the bill by $450. but it was cheaper than replacing them later. I was consulted and kept informed the entire way. I will absolutely return when I need additonal service and believe I got great service for my money. I do recommend these guys when I am asked. Thank you!!"
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"I know I will always get quality work and excellent customer care when taking my cars to Preferred Auto.I never have to shop their prices, worry about work being done that is not necessary. I hassel free professional company that you can recommend to all your family and friends."
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"Been going there for over 10 years and although not cheap, they are the best. Never once have i had an issue with them. You ROCK Mark and Anthony!!"
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Review by:
Tom & Teresa S.( Dodge Durango)
"Clean shop, organized, good Customer Service. Fair pricing for the needed repair. They kept me in the loop the entire time with updates on what they found and what was needed to complete the repair."
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"The customer service was excellent, they were very quick, friendly and reasonably priced. I will definitely be making this my regular auto body shop."
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"Well they came through once again but after I was a bit of an idiot. I changed my battery and it appears forgot to take a cap off the post even the AAA driver didn't see the cap when he took the cables off and refastened them. Lessons learned and thank goodness Motor Motion was there to figure out my oops problem or I would have been upset the rest of the day."
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Review by:
Doug M.( Volkswagen Jetta)
"They seemed knowledgeable about my car (98 Jetta GLX). Had a good experience with them. I will come back."
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