If someone asked you about your shop's quality of work and customer service, what would you tell them?
|
"I am glad to have Terry's in the neighborhood. We use them for all of our cars and have never had anything but great and honest service and repairs. That is all I ask for in a automotive sevice center."
|
|
"Provides friendly and high quality service. As a single female, it is especially nice to feel confident in their recommendations and work. I've never heard anything negative about their work, great local reputation. Highly recommend."
|
|
"You guys ROCK!!!!!! I sent you another message with more details...."
|
|
"Terry's service center staff and work skills are at the upmost. These guys will answer your questions and take time to explain. If they cannot help you they will recommend someone else to help. I believe they are honest and straight forward. Their prices are fair. I would recommend them before anyone else. I speak highly of Terry's service center to others and appreciate the coupons regularly in the mail. Thank you keeping both of my vehicles going strong!!!!"
|
|
"My truck broke down on the road at 5:50 PM. I called MD to let them know I would be having it towed over. I called AAA, they responded, and we arrived at MD with the truck at approximately 7PM. These guys have ALWAYS had my back but I certainly never expected to find the yard open and 4 of them waiting for my arrival. It really took a chunk out of my stress. Further, they know we only have one vehicle and that we would have to rent a car. To reduce our cost as much as possible, they fast-tracked the repair to our truck and had it back to us in less than 24 hours! The DeHarts are people who care and if you are their customer, you will feel very special, indeed!"
|
|
"I have had excellent service from MD Automotive for the past four years on three vehicles."
|
|
"My tire was repaired promptly and swapped out for the spare even though it was lunch time."
|
|
"My car showed it was overheating. On Monday morning it was towed to Dennis Auto Repair without an appointment. On Tuesday morning Dennis called me and told me what would be needed to have the car repaired and the estimated cost. On Wednesday morning one of Dennis' employees picked me up at my house and took me to the shop to get my car. I drove out very happy. Dennis Auto Repair personnel was very kind helpful and courteous. I am always ready to tell anyone that needs a car service to go to Dennis Auto Repair for good service and honest analysis. Thank you."
|
|
"Quality has taken care of our BMW's for over a year now . We have three. They are very honest an we have always had a great experience with them. We are very satisfied customers. In fact Quality Motors are the only ones we trust with our auto's unless the car is still under warranty with the dealership."
|
|
"YOU HAVE BEEN WORKING ON MY CAR NOW FOR ABOUT TWO YEARS. I REALLY FEEL I CAN TRUST WHAT YOU SAY. EVERYONE THERE IS SO EFFICIENT AND FRIENDLY. THANK YOU"
|
|
"Very good experience. Everyone was professional and polite!"
|
|
"I am so impressed by the professionalism and wonderful quality of work done by the Portola Valley Garage. My car was beautifully serviced. What impressed me even more is when I got dropped off at home and later went to start my back up car, the battery was dead. Tim was at my house within minutes to get the second car started. They are wonderful; I highly recommend the entire team."
|
|
"I would recommend the shop based on my 1st visit as the work was performed in the time frame promised. However, I didn't get that 'warm, welcoming feeling' when I first walked into the shop as no one was at the desk and I had to stand around for several minutes waiting even though I had an appointment. When my husband and I picked up the car Steve was very friendly and answered our questions readily."
|
|
"That the personable service was great."
|