Auto Repair Shop Reviews from 5/31/2012

"New location is great....... technicians are well trained. Took excellent care of my difficult vehicle. Thank you...... we'll be back."

"good workmanship and they keep you up to date on costs"

"Prompt, courteous, professional as always. I appreciated the attention to detail and the follow-through with other business professionals for me. I received the information needed and the follow up was supurb. Thank you Ray Ewart and team at the NE 1st Street location."

"We are living next door and always have our car serviced here, great staff, excellent service and always a good value for money. Can only recommend. They are fast and provide high quality work."

"We are living next door and always have our car serviced here great staff excellent service and always a good value for money. Can only recommend. They are fast and provide high quality work. Well done"

"I had a number of problems fixed on my 1998 Chevy S-10 and a problem with our 2007 Lexus RX 400H interior air system fixed with very good results. Chris was extremely friendly and helpful. My S-10 now runs great and the Lexus problem is gone. This shop is very clean and does professional work. They give you what you pay for. I will continue to use them for all my service and repairs."

"Tony, You are a blessing to me and the community! Your business has strong values and a great work ethic. I know when I take my vehicles to you I am going to receive honest work."

"Made sure car was ready for long trip. Worked to get radiator replaced so we could leave on time."

"I have been taking my troublesome first run X5 to Chris for the past couple of years. He has always talked straight with me, which is nice because at the dealership I feel like they are always talking down to me (yes, I am a woman), and also not listening to what I say. This bugs me because I do try to read up and understand what is going on with my car when it has issues. I may not have done an oil change, but I think with a BS I might be able to figure a few things out, right?Anyhow, after Chris's BMW experts were done with my car and I had to take it to the dealer, their service department said, and I quote: "whoever has been working on your car has been doing a fantastic job."Sorry for those of you out there that didn't have a good experience here. I always feel confident my car will be well taken care of with Chris. If your BMW is out of warranty and you are in his area, I would give him a fair shake. He will be fair with you, and might make you laugh a little too if you aren't too hard headed.Cheers."

"This is a very honest and upfront company, I did not know what to expect, German motors made me feel very comfortable and content with the service that was provided to me when I exited German motors with my vehicle I was very happy with the job that was done!!!!!! Thank you german motors"

"A tour de force of professionalism."

"We have been customers of Preferred Auto for over 20 years and have always enjoyed the excellent service and the care taken with our automobiles. Thanks Mark"

"we ha an intermittent problem (the worst kind to diagnose) and PVG was on top of it. the problem was found and fixed but for one thing. and PVG fixed the remaining item without charge, saying they so=houl have found it in the repair stage. integrity is getting harder to find but we were delighted to discover it at PVG."

"One of the great assets of living in Portola Valley is our local repair facility, which is the standard against which all others are measured; none come close. Taking your car to PVG is like having a friendly neighbor who just happens to be an expert and really wants to help you in your hour of need. Many thanks to Tommy, Tim, and the entire crew."

"There customer service is excellent,They are very friendly and helpful."

"ex cellent service fair price"

"I would tell them that you were fair and reasonably priced. That the work was completed timely."

"I would tell them that I haven't had a problem with Import, trust what they tell me, I haven't experience them telling me things were wrong with my car to jack up the price."

"Excellent work. Not the "least expensive" option. Very friendly and intelligent staff."