If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Did a nice job and always pleasant to talk to."
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"I had a good experience, as is usual, with Ron's service department. I am giving my 1999 F 150 to my daughter who is moving to Anchorage. My brother, who lives up there told me the F150 was the way to go for the environment up there. Ron's got the truck in the next day after I called and made all the needed changes in fluids and gave it a clean bill of health. Thanks Guys"
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"Mitch and Dan have always done right by me when I bring in my cars. They are always courteous, have a quick-turn around and fix the problem the first time around."
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"The customer service was outstanding! They arranged a same day appointment for me with ease. Were able to diagnose & fix my A/C problem and charged me well under their competitors prices. The staff drove me to a rental car company a few miles from the shop & offered to come with me to return the rental car since I couldn't drive the rental & my vehicle off the lot at the same time. (They also offered to drive me home if I didn't need/want a rental car) We used MA Automotive off the referral of a friend & we will continue to use them while living in San Antonio. One of the most painless mechanic experiences I have ever had & the first time I have ever felt a mechanic was being completely honest with the repair estimates & not trying to just get a bunch of money out of me. I can not emphasize enough how highly I would recommend this business for any automotive needs."
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"I wrote everything their is to write."
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"Quality is always professional, courteous, and available for customer satisfaction."
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"GREAT WORK AND COMPLETED WHEN THEY SAID IT WOULD BE DONE!"
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"From the concise and highly copmpetitive cost information provided over the phone to the quick attention I received at checkin to the surprising opportunity to meet the owners during the first visit, it is very clear that QUALITY is a highly valued attribute. Found out that there is minimal inhouse mechanic turnover with a waiting list of others who wish to train in an environment of high expectations."
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"When you have a car with over 400,000 km you must keep up the maintenance ... Boyd does a deep check of the vehicle when you bring it in and all that needs attention is noted. I can have and keep my vehicle in top shape and good for another 100,000km , thank you for the attention on my car and for the great work."
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"Fast, professional service. Problem quickly diagnosed, explained and remedied. As always, I am completely satisfied with my experience."
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"Very knowledgeable, honest, reasonable, great service"
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Review by:
Mike C.( Mercedes-Benz M-Class)
"I'd recommend them"
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"Very professional business. Fairly expensive, but worth every dollar. Keep their word, usually get it right the first time, but bend over backwards to fix any problem that occurs. Class act!"
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"I would refer all my friends & family to Trinity. They know their autos, explained everything on my level & were just great all around with their service."
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"Great personal touch and highly trustworthy."
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