If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Always quick and great service."
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"I had several things done to my car. It was at the shop for 3 1/2 days. I know that the diagnostics take time in addition to the actual repairs, but overall, since there wasn't a "huge" repair, 3 1/2 days seemed a little long for me. Maybe it felt so long because I don't have a 2nd car and was left stranded for almost 6 days (weekend included). Otherwise, I'm happy with the work done."
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"As always, I am grateful for the quick response to my needs that your staff always provides.I hope we can continue our business relationship at more discounted rate. Thank you for your service!!"
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"Great work and professionalism from the entire staff as usual."
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"Great Service! They are not cheap, but I am more than willing to pay a fair price for a mechanic I can trust."
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"Very professional job. Clean and on time."
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"Great service as always. Explained what was needed and why."
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"my experience the NAPA was a WOW...customer service...speedy repair...and the price... and they have a techn. that speaks german so it was easy to explain what the problem was ( : thank you Cornelia"
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"They did a lot of work on our car. the service was professional, informative, and affordable. The car rides great! The lady at the front counter ended the positive experience on a great note!"
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"could not have been anything nicer...and the service was fantastic..."
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Review by:
Florence D.( Toyota Corolla)
"I has excellent service. I was very impressed with the staff. They were very knowledgeable about the work that needed to be done to my car. Thank You"
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Review by:
Whit C.( Subaru Impreza Wagon)
"I've only been in once, so I can't vouch for the quality of work yet; however, the customer service was excellent."
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"i'd recommend you to a neighbor or friend--good work and honest!"
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"That we are very pleased with their honesty, thorougness and quality of work."
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Review by:
Roger & Melissa Assilem & R.( Honda Civic)
"I appreciate having a relationship with a repair shop that I can trust to repair my daughter's car who atetnds school 1500 miles from home"
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