If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I almost always do the repair work recommended by Ron's. I made an appointment for an oil change and was told that I also needed the rear struts replaced. I feel that they tell me when I actually need something replaced rather than replacing something that still has some life to it. I have never had any problem with the oil changes or repairs that Ron's has made to any of my vehicles."
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"Reasonable, quick and very nice. I'm a happy customer!"
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"My experience with MD Auto is a good one. The employees introduced themselves and we're helpful and friendly. It wasn't just a guy behind a counter who looked upset because another customer came through the door. The staff a little past their closing time to help me, and they obviously had a busy day based on the cars they had in their service bays. I plan in using MD Automotive for all my vehicle repairs and services in the future."
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"Wouldn't go anywhere else! Always treat me like the best friendly and fun staff"
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"Guys were extrememly knowledgeable and patient in going over all of the issues."
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"Grassland Car Care did a fine job of quickly putting our car window up (the electric window had become stuck in the fully down position with a rain storm possible)when my college-age son dropped by for help. They could not get the needed part that afternoon, but quickly took care of the full repair the next day when my son dropped by after school & waited. Quite pleased with the whole sequence of events."
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"I happened to be in the area for a funeral, when my car refused to start. Not ideal. Pressed for time, Godfrey's was across the street. They were very friendly and sent someone across the street to help me get the car over to the garage and they fixed it very quickly that day. The staff was professional and friendly--I couldn't ask for a better experience."
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"NICE TO DO BUSINESS WITH SOMEONE YOU CAN TRULEY TRUST."
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"I had an ignition switch replaced and it had a one year warranty. After about 5 months the key wouldn't turn without a lot of effort. I took it back to Heritage and they replaced it at no charge and had 2 new keys made as well (these require a chip and cost about $25 each) The service was excellent and Tony was very helpful. Thank you for a job well done."
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"Honest-1 Auto Care is by far the best auto service I have found in Phoenix. No question about it. They are respectful, honest and efficient. My truck wouldn't start shortly after I replaced the battery. Man was I pissed. New battery and less than a week later, it won't start. I took my truck to Honest-1 and explained the situation to them. They agreed to look at it. If it wasn't something simple, they would call and discuss a cost for the repair. If it was more complicated, they might have to run an electrical diagnosis which would cost $95. They inspected everything, ran multiple electrical sink tests, inspected the battery and ran a full diagnosis. After all that (about 3 hours), they couldn't find anything wrong, and they suspected the problem was.....me. While it is embarrassing to admit it, Honest-1 was correct. There was nothing wrong with my truck. It has been two weeks and it runs just fine. What did it cost me for three hours of inspection and a full electrical diagnosis? $0. Most repair shops would have told me I needed a new starter or alternator. Not only did they not try to sell me something that I didn't need, they didn't charge for the inspection. I am still amazed. If you don't think it is possible to find an honest and fair auto repair shop, you need to check out Honest-1. They are the only auto repair/maintenance shop I will use in the future"
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"Shaun, Candi, Brian, etc. are so easy to work with and I trust them to keep my vehicle safe on the road."
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"The team at Frank's European service did an excellent job on my 2008 Jetta. I was shopping around for a 60k service, replace a few light bulbs, and my horn wasn't working. They gave me a quote up front and came in less expensive than other credible competitors. I dropped off the car, they had the service done in a day. I picked up fully washed with ice cold bottle of water in the car. Excellent service! I will be going back."
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"guys in the back did great,,got my window switch installed in a timely manner."
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"As long time returning customers, once again we are very pleased with the quality of service we received. We were fortunate to have been able to use a loaner car which made our experience easier and less of burden. We will continue to use Susquehanna Auto for our care care needs and will recommend them to others."
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"When I have mechanical issues with my car the only place that comes to mind is Craig's. I am treated with courtesy and respect, my car is fixed, I'm charged a fair amount. What could be better."
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"Even though it is never fun having to pay for car repairs, the crew at Preferred Auto was easy to deal with and their prices are much better than the dealership. They even gave me a ride back so I could pick up my car when it was complete. Thanks again!"
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Review by:
Lyndsay M.( Ford Focus Wagon)
"Jaime is very thorough and professional. The repairs done on my car were done quickly. Jaime even called me in the morning to confirm I was still coming to get my car repaired. That showed me how organized ATG really is."
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Review by:
Catherine E.( Toyota Highlander Hybrid)
"Everyone is very nice, every time I take my car to Ayers. The quality of work is excellent and I don't have to worry about my car at all. Thank you!"
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"Thanks for the great service...As always!
Mitzi and Ken Macon"
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Review by:
Jeff L.( Mercedes-Benz E-Class)
"In all of the 6+ years that I've been bringing my old Mercedes and Range Rovers to Ken, I have never been disappointed. Those guys are absolutely solid."
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"Every time I have been to import Auto Clinic, I have had excelent customer service. Bobby has handled most if not all my cars transactions thus far for several years. I am very pleased with the quality of work, fair prices and the actual service completion in such a timely manner. A JOB ALWAYS WELL DONE!!!"
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"Great customer service, good price, good quality."
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