If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I love going here knowing that I can trust them to give me honest advice and fair quotes. When I was looking for tires they listened to what I wanted and gave me a few options that fit into what I was looking for. I never feel pressured to get any extra services done to my car than what I came in for which helps make it a great experience."
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"couldn't believe it when, on the last day of the month, I noticed my inspection sticker was about to expire. I knew it was a stupid question when I asked "are you too busy to work me in for an inspection" of course they were, but they not only worked me, they drove me home to wait until it was done. Thank you, thank you, thank you."
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"Super friendly and accommodating. Best place to get your car serviced."
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"couldn't believe it when on the last day of the month I noticed my inspection sticker was about to expire. I knew it was a stupid question when I asked "are you too busy to work me in for an inspection" of course they were but they not only worked me they drove me home to wait until it was done. Thank you thank you thank you."
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"Super friendly and accommodating. Best place to get your car serviced.You might want to update my file. My car is a Mercedes SL not a Mercury.Thanks again!!! I will be back."
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"They did everything I asked in a timely manner and at a reasonable price."
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"We have been taking our vehicles to Heritage for 7 or 8 years now. We always get great friendly service and repair work. We appreciate their honesty, integrity, and not least, theirgreat mechanics!"
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"Thanks Roy for the excellent followup. I understand that getting all the air out of the cooling system is nearly impossible initially after changing out the water pump. It can take a few top offs and driving in between to get it just right. You went above and beyond by dropping by my home to top off the tank and double check things. It is that kind of service that keeps your customers coming back."
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"I will always take my car to Frank's because of the service and ongoing communications that I always receive. Thanks again for the service and the car rides excellent!"
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"I have known Mark Miller for over 35 plus years and had met his dad in the early 1970's.. In all these years I truely never ever had one problem with anything... They're honest and I trust Mark and Anthony.... They have worked on all my cars.... They have my highest recommendation......."
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"Car done on time. Staff friendly."
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"Andy and his team is great to work with. They are honest and will not sale you something you don't need."
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"I have taken my Subaru to several different mechanics over the years and while they have all been very nice and professional, I never really felt like they knew what to do with any of the problems I was having. I had almost given up and thought it might be time to purchase a new car...thank goodness for Rod's! They knew what they were looking at right away, fixed the problem, and got me back on the road. And to top it off, everyone was so nice. I think I have found my new Subaru mechanic! :)"
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"Great service The job is done right the first time"
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Review by:
Scott T.( Toyota Tacoma PreRunner)
"Genuine quality customer service. Mark is always upfront and honest about what services he can offer."
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"Honest with what work is needed."
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