If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Brought my Mercedes Benz in for it's needed service and got an convenient appointment. Service was very courteous and used a coupon to save $80 over the dealer. It was an outstanding service in quality and customer care. Great job! I recommend them to everyone!"
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"Fair labor charges, good pricing on parts and excellent customer service."
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"This was the first time that I took my Mercedes to Town and Country for an oil change and to get it ready for the winter. The whole experience was outstanding. When my car was ready I received a phone call from Chris. He explained exactly what they did such as service G, rotate the tires, oil change etc. I wanted them to check my windshield wipers and they felt that I did not need wipers as they just needed to be cleaned and they were goot to go. I plan to continue to have my car serviced there as they were very friendly, reasonable, and trustworthy. I never really felt that way when I would take my Mercedes to the dealership. Grade: A+"
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"Took my pick up in to Lorens they had replaced my oil lines and they started leaking well it had been just past the year warranty so they got the parts house to rplace my lines and we share3d the labor which was aweesom."
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"The prior day's request for a high beam bulb replacement was scheduled easily and the work done was quick and efficient."
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"We've had numerous issues with the engine light on the Ranger truck. Sometimes we take it in and if Rochas can't find anything, they don't charge us for diagnostics or anything. This time when we took it in, they found several things that needed immediate repairs, and some that could be put on a deferment schedule. It was all fixed within one day, and the truck has more power than it has in months."
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"I had my regular 3,000 mile oil change at which time I pointed out that my "check engine" light was on. A part had to be ordered. One week later all was well, at a reasonable fee, and with the usual friendly service. Thank you all. My 2002 Maxda continues to run great!"
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"Always the best service, prompt, great coffee and comfortable waiting room. I know my car will be taken care of. Thanks for all you do!"
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"I brought the car in the next day. It was found to be a worn out battery. Renson's were fast, efficient and accurate. They also corrected several other problems that I was not even aware of. They may have prevented me from having a serious accident. The car is running smoothly now. I appreciate the caring attitude of everyone I meet at Renson Automotive."
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"I'm a regular customer here and, as usual, the work is always of high quality, the staff is competent, concerned, very courteous, friendly, and the prices are reasonable. Get your car serviced here with the confidence that it will be done properly and you will be treated well."
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"Trust you folks, completely!!!"
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