If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Still 5-stars...Brought the 2002 Subaru in with unknown causes for slighlt shimmy in steering and rhythmic "feel" in ride when underway. Turns out the tread was separating from tires..would neer have kown that. New Tires..all okay..thanks again;
Mel"
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"Excellent service, effectively solved a problem caused by a poor installation from a seperate mechanic."
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"Service was great, Will definately return!"
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"Questioned the road noise thinking it might be bearings. Was told it was cupped tire wear and a rebalancing will fix that."
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"Excellent service and quality work. The only place I will take my car."
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"Once again, Jason and his staff solved my hybrid problems. Competence personified."
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"GREAT - Colt is always amazing!"
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"I had a huge rock stuck in my brake pad and wheel, which created an extremely loud, screeching sound. I was driving to work, and we needed the car that afternoon. I dropped off the car without an appointment and despite Downtown Automotive being fully booked, Lee came out to the vehicle, tried to dislodge the stone, but couldn't. Lee fixed the problem within two hours! What a relief! EXCELLENT customer service, you went out of your way to help!"
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"Great job, thanks guys."
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"Accurate estimates,skilled mechanics and guaranteed satisfaction is the norm. I've had two different vehicles serviced here and they are my go-to shop for all things automotive ."
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"My entire radiator was diagnosed and replaced in less than 4 hours for less cost than I was expecting. I appreciate the honesty and service. I have and continue to refer people here."
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"I was surprisd at air cleaner replacement. MSRP on Toyota parts ois 18$ per internet. VS $27 charge. Instalation labor at $10 gives me pause, Incidently you quoted me $5.50 for thier brake light replacement $180 parts which I got for $95. I was able to install myself with instruction I got on internet. Did not require seat removal just C panel cover. Aprox 1 1/2 hr labor for a non mechnic."
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"Very happy with all services provided. Very friendly and helpful with my questions."
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"Excellent diagnosis on the problem I was having. Also found an impending problem and notified me of the hazard associated with the issue. The service was fast and my vehicle is operating as it should."
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"The service at Bradham was excellent. The staff was courteous, professional, and extremely knowledgeable."
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"Excellent and professional service"
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"Great service"
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"Renson provides great service, friendly and inviting, solid explanations and up front estimates that are always on the mark. Highly recommended."
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"I had outstanding and quick service. I was in and out in 40 minutes."
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Review by:
Patrick N.( Cadillac SRX)
"The guys are great and very nice. The quality of work that they do is great and not over priced."
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