Auto Repair Shop Reviews from 6/28/2013

"Cliff said they are amazing and he can not say anything negative about them."

"Outstanding service!"

"Always the best experience. Only one suggestion, when washing a customer's car, especially one that is well taken care of, water spots should not be visible on the vehicle. Mine had quite a few, especially on the chrome wheels."

"I appreciated your honesty and fast service! I will definitely be a return customer. You guys were great I will be taking my sons car to you for any trouble. Thanks again for you help"

"My total experience was wonderful!!!"

"The service was done in a timely manner."

"Got it right the first time, with high quality and professional communication."

"Excellent customer service and maintenance. Highly recommended for service!"

"good service"

"As always Great Service."

"Straightforward analysis and much much better pricing than at Mercedes Benz of Henderson!"

"Straightforward, courteous, on-time, reasonably priced."

"Straightforward, courteous, on-time, reasonably priced."

"I took my SL to Franks as they wil listen better than the dealership to exact particulars that need attention. I still have one of the problems when I got home and called them who apologized and said bring it back."

"I took my SL to Franks as they wil listen better than the dealership to exact particulars that need attention. I still have one of the problems when I got home and called them who apologized and said bring it back."

"great service"

"I have had my vehicles serviced/repaired at Briggs Firestone for many years and wouldn't take them anywhere else. Now if they could just get Vic to do something. :-)"

"Staff is always helpful and friendly. Work is always done as quickly as possible and done well."

"this shop is the best"

"Friendly, concerned, knowledgeable staff and fair prices."

"prompt, courteous service with fair prices"

"the appointment was easy to arrange, the work was completed on time, and the cost was reasonable as expected. Nathan"

"AgainI I can't fault the time and effort they put into the vehicles and customer care. Always open to discuss any issues, take questions and find you the answers you need. Outstanding I trust my business and private vehicles with them"

"AC is working ok and there is no water in the floor. however, since I got the truck back the cruise controle no longer works. I will stop by this week end or next. Charles Jackson"

"Great Team"

"Excellent, friendly staff too!"

"The team is knowledgeable and explain services and repair clearly."

"Excellent customer service and quality of work!"

"Gary and Kevin took the time to walk me through their business philosophy with their emphasis on quality work with quality parts. I like what they do and how they are growing their business. I needed new brakes but had no idea how deteriorated my cars brake system had become. My car was in the shop all day and I had not anticipated that kind of delay. While they worked on my car, I took off to do some things on foot and they stayed in touch all through the process. There were some delays due to bad conditions of parts rotors and brake fluid delivery system to rear brakes). I was contacted by phone at each “discovery” event and was a bit shocked at the final price estimate. However, the damage to my brakes was severe and the repair became more of a “replace” due to the worn parts etc. The bottom line is that I should have been on top of this issue 3 months earlier and so there were really no options except to replace most parts with new. While the extra time needed was an inconvenience, I also realized that I was responsible for this as noted above. For me, the issue was safety, and the quality of work and parts is very reassuring. I can now “forget” about thinking about my brakes every few moments and am already much more productive in my personal and professional life……………….. imagine that!! A brake repair can change one’s life for the better. Good job by good people!"

"That we are very satisfied customers."