If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Hi Stu & Ryan. Yes yesterday was a pleasant and profitable visit. I have to say you have quality people working for you. It was great to have a sort visit with John while he was road testing my car. He has been through a lot over this past year and prior to. What a blessing to know that our Lord is there for us. Appreciative client, Bill & Ena Brydge."
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"Town & Country always gets the job done with excellence!"
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"These folks were great. They brought me to work and picked me up when the car was done. I asked for a tire rotation and they said I didn't need one at the time, which is rare, because every other service station I've been to wants to add services and increase the cost to the customer. Godfrey was different, and extremely professional."
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"Gary 's team is amazing. They not only fix my vehicle and give me a list of what's the next most important thing to do in terms of maintenance of my vehicle. They return my vehicle to me washed and shiny. Go to their shop, it is amazingly clean. They are ultimate professionals. I always know that they take great care of my car. I trust them to give me honest advice.....and they ALWAYS fix the problem. Thank you Airport Automotive.....you are the BEST."
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"The service was done with courtesy and on time. I was pleased with the way my car performed after the work was done. Thank you very much."
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"HONEST, RELIABLE, KNOWLEDGEABLE AND GENUINELY CARING STAFF."
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"I took my 2001 Ford Mustang in for an all points inspection. Even though that is not what they are certified in, I was very pleased with what they found. I have always trusted Franks and will continue to trust in their mechanics. Thank you for a job well done. It was well worth the time spent with you to learn more about my car, my project car, which I just purchased. Thank you."
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"Thank you. Very friendly and patient."
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"I am very pleased with the work that was done. Fast and professional. My truck is running like new again."
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"Tracy in the office is always very professional, personable, and makes sure that everything runs smoothly!"
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"Tracy in the office is always very professional personable and makes sure that everything runs smoothly!"
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"I would recommend them to the wives of deployed military servicemen! Bradham Automotive was honest, fast and professional. As a safety check and emissions control site they were scrupulously honest and fair in their pricing. I would go back and will have my wife leave her car here when I am deployed."
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"Thanks for a job well done."
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"Courteous, kept me informed, work was done on time and clean."
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"I would recommend their shop to my friends. Everyone was very personable and I did not have to wait long."
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"I've had just about every part in my Dodge Caravan replaced or repaired there. The mechanics are top-flight and the service is reliable and friendly. Highly recommend them!"
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"I'm 22 years old - There was a bad storm one day, and the cleaning woman at my work, that doesn't speak English, was motioning for me to come outside, something was wrong. I followed her and to my shock -- a lamp post in my work parking lot, fell on my car, and right away I knew my car was totaled. Along with being paid off, my Toyota Camry was in impeccable condition, because for years I've brought it to Brach's for service. My mom and I both called Tom, (the manager) at Brach's, very upset because we knew I couldn't afford to replace the car I had. Tom reassured us that the car was no longer safe (because the frame was cracked), and that we would find an even better vehicle. Tom faxed my car's service record to our insurance, and because it was maintained so well by Brach's, my insurance gave me much more for my car than I expected ! In the process of finding a replacement car, I brought several cars to Brach's for them to check out -- Tom knew I wanted to stick with a Honda vehicle, then recommended a Honda CRV, and even found one on-line that he thought looked good. I brought it to him to check-out, and after he gave it the okay - I bought it. I can honestly say, I can't believe I'm driving this car. I just love it - and know without Tom's help it wouldn't have been possible !! Not only did I get more money for my Camry than I expected, but I'm once again driving a reliable, safe vehicle. Thanks Tom, for taking the stress out of a very stressful situation."
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Review by:
Deborah W.( Chrysler Sebring)
"Yes .....like Mr Wayne ....he's an excellent front desk person ....AWESOME PERSONALITY !!!!!!!"
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"Great quality service work and customer service"
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"They are trustworthy and reliable. I never go anywhere else."
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Review by:
Maryjane V.( Honda Odyssey)
"I had my vehicle inspected there, but would try them for a repair. Several customers came in while I waited and it was easy to see they were very happy with the service they received there."
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Review by:
Edward R.( Land Rover Discovery)
"The service was great and quality of work was great , I would recommend there service to all Land Rovers"
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"They have great customer service and really stand behind their work"
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"Excellent Quality, timely service, decent prices."
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"The quality of work is excellent, the knowledge of the problem is thorough, the prices are competitive, the complimentary loaner car is a great savings, and the customer service is friendly. The valve guide repair and head gasket replacement I needed is expensive, so I compared prices with four other auto repair shops, and Eastside Autoworks was better than all of them. I also asked the other shops what work is required, and Eastside Autoworks had everything covered but didn't recommend unnecessary work either. They also demonstrated a deep knowledge of Subaru's to ensure that the work is done properly. I highly recommend them."
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