If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"My visit with Eastside Bavarian today went very well and I have nothing but positive things to say about the experience. I got in on short notice when I was available, Ken and Ryan in the front office are friendly, knowledgeable and accommodating. Ben S. the technician had the attention to detail that I am always looking for when I hand my keys over. Jaime Baker and David Skafidi run a quality shop which is why I've been bring my BMW's back for a decade now."
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"I would have given 5 stars if the greasy marks left behind on the hood of the car and the steering wheel had been wiped clean. Otherwise everything is great. Thanks for taking care of my car in a prompt and professional way. I'll be back!"
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"Always friendly and helpful"
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"I TRUST YOU WITH ALL MY CARS NEEDS. I KNOW YOU WOULD NOT HAVE ME FIX SOMETHING THAT DID NOT NEED FIXING."
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"Have been a customer for over a decade and have been impressed with the integrity and quality of work. Recommend Heritage to all my friends and family. Thanks Heritage for the years of peace of mind!"
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"I was pleased with the service And hope it will continue as it has in the past."
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"Jay is a stickler for doing the job right. The car had been to the dealer a couple of months back for something minor plus a 57 point check. Jay's staff found a defective steering pump and a leaking water pump. The car now drives like a new car. Obviously, Jay is now responsible for this car from now on. I have recommended NAPA and Jay primarily to females at church who are having dealer service problems."
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"Recently had my infiniti g37x @their shop the level of service was remarkable made me feel like I was at a big expensive dealership with a fraction of the cost. Thanks I am now a customer for life."
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"People skills are very important to me. Snellville Auto Center is one of the FEW businesses left (or so it seems) where they practice effective customer courtesy. They are very thorough."
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"very helpful, seem honest, timely and reasonably priced. overall will return"
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Review by:
Marylee I.( Mercedes-Benz SL-Class)
"They are very helpful and professdional"
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"Over the years that we have used them, we have been very satisfied with their work. Their employees are very friendly and make you feel at hom!"
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"good service. reasonable prices."
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"Solid, competent work at reasonable prices."
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Review by:
Olatunji K.( Honda Civic)
"It was great and I love the way they treat and interact with their customers. They really make you feel at home. The major reason why I decided to go for their service was that a colleague of mine who referred me there attests to their honesty and integrity- they won't try to sell you what they actually know you don't really need(which is the perpetual act of many auto repair shops); they say it as it is. I am satisfied with their quality of work and their customer service, and I will definitely recommend them to others- any day, any time."
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"Excellent customer service, quality workmanship, quick (but not TOO quick) service, welcoming waiting room or rides to and from the shop, ample coffee and snacks while waiting, and on and on and on."
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