If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Made in Japan/Made in America has always done a great job in ensuring that my vehicle is up to date on maintenance. Even when I cannot do everything needed, they are patient and understanding. Their customer service is courteous and favorable."
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"They always do a great job!!!!!!! Thanks to all of you at Jimmy's."
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"When I took my last car to Toyota for a battery replacement they charged a fortune for the battery and labor. I asked them to connect another battery to save my settings, which they said they would. When my car was done they advised they were unable to save the settings because there was no room to connect a spare battery?!? This time I bought my own battery online, and got a MUCH better battery than the crap Toyota sells for less money. The guys at Honest 1 Auto Care Glendale AZ connected a battery saver, saved all my settings, and installed the new battery in about 10 minutes for only $10! I highly recommend you to all my friends, family, and customers."
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"Very happy with the professional service I received. All my issues were addressed within the time I was promised and price quoted. Service adviser Leonard was prompt and kept me updated which was very much appreciated. Kudos to the entire Team!"
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"Very good attention to detail and explanation of what was needed and what to look for in the future. Also, appreciated referral to Stan's ."
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"Excellent job, thank you."
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"I love taking my cars here. The guys are very friendly, do quality work and I never feel like they point out unnecessary repairs that need to be made. In other words I feel confident they are straight shooters."
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"Usual efficient repair. Absolutely no hassels. My CLS loves it here R.Martin Mission Viejo"
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"Very nice people and very thorough, but a bit pricey."
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"I was very pleased on their customer service, (Samantha) very friendly and seemed to have a lot of knowledge in cars. I desperately needed work on my brakes and she was able to squeeze me in before the long weekend. I also liked the fact that they were able to provide me a ride to work which is located in the same town. I do recommend them for any services."
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"Always timely, upfront....not pushy."
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"Stellar service. Car was done in a timely and professional manner at a very good price. Brought it in with tons of damage by previous owner ($1800 worth of damage) and I was given a reasonable quote and all of my questions were answered professionally. Clearly very knowledgeable and kind. After my initial visit, the same thing happened with the car and I brought it back to them and they re-fixed it without charging me labor and only charging me for one of the parts I needed. Overall a great experience and I will be a returning customer."
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"Great as always, but my first name is Travers, not Traverse. Please drop the ""e"" from your records. Otherwise, as always, the work was great and promptly done, the cost was good, and the personnel were incredibly helpful and friendly. We take both our cars to Hillside and would, and have, recommend them to anyone we know."
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"Attentive ownership, and staff. Professional service on high end Germanic product. A great place to purchase a pre-owned vehicle, because the have serviced the vehicles. Very good value."
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"Very courteous and professional as always. I will recommend these guys every time. Will keep coming back as long as I own my car!"
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"Thank you for all that you guys do to take of my car. I drive a lot of miles and need to feel both safe and the well being that everything IS okay"
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"The guys at Eastside Bavarian were very helpful, took time to explain everything, and made sure that all my questions were addressed. They did a through review of a car I was considering buying to let me know what needed to be done and what was coming up ahead with it. When I brought it back in for some immediate work, they made some time in their schedule to do the critical work to get me on the road as quickly as possible. I really appreciated that."
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"The van is working fine.and it started this morning!!!! Thanks for your good service."
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"Great service. Feels like a true one on one experience"
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Review by:
Brittany G.( Volkswagen Jetta)
"My safety inspection was fast and easy, and I'll go back when I need other repairs."
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"They make you feel comfortable because they are professional and seem truly interested in helping."
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Review by:
Steve L.( Subaru B9 Tribeca)
"O found the service first rate....."
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"My car is 14 years old and I was glad that they didn't try to pressure me into a lot of high-cost repairs. They recommended slightly above the basic necessities which is what I want."
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"100% agreement with the comments on-line. The mechanics and staff are proud of their well deserved reputation. And as a woman, I appreciated their description of the exact mechanical problems they had diagnosed. Great work!"
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"Thorough and honest (whether you want to hear it or not :))"
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"That they did good work & were easy to work with."
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Review by:
Lori J.( Chrysler PT Cruiser)
"Integrity, Good Work, Kind"
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"Reasonable rates(comparatively) and very reliable repair. They really know their business."
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"excellant service, fit me in and got the job done as promised, with my additions to service."
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"Very proffesionally and honestly done"
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"Outstanding service and very professional"
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Review by:
Ayla E.( Chevrolet Cobalt)
"They did a great job"
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Review by:
Taka K.( Subaru Legacy Wagon)
"It's good customer service and they are willing to help you maintain your car."
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"Very thorough, knowledgeable and informative."
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