If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"The work was expensive but I feel like the people are honest."
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"I needed an oil change and was able to schedule it for the next morning. It was completed within the 45 minutes they told me it would take."
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"At an earlier visit, they warned me that another problem may be forthcoming, so it wasn't a surprise. This time they verified the exact cause of the problem, told me the cost and when it would be done, and came through precisely on both points. They are very informative, friendly and helpful. I'll be back."
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"Excellent, rapid service."
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"Excellent service. Price and repair time was exactly what they quoted. ANYONE and EVERYONE should use Los Gatos Auto."
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"As always friendly and knowledgeable staff and great service."
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"Great shop! Although it may be more on the upscale side as far as price goes it is quality work. I go there with a problem I get a solution without an additional 50 things wrong with my car and the price jumping. They tell u a price and the price never changes. They have a steady customer with me"
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"I really appreciate the good service and courtesy of the staff.. I wish I had found them sooner."
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"We've used PV Garage for many years--it's convenient, (within walking distance), friendly, does expert work in a timely way, helps me when I drop in unexpectedly, and even gave me a break on labor costs when a problem came up shortly after a big service/ Thank you Tom and Tim--you are the best."
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Review by:
Christopher P.( Chrysler Sebring)
"Convenient hours friendly staff highly recommended"
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"Service was prompt. Waiting area was adequate. Personnel polite and responsive. Appointment was for emissions testing. A previous visit for a mechanical problem was equally satisfactory.."
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"Glenn definitely knows what he is doing. It was a bit more expensive than other places but worth it. I can trust that maintenance and repairs will be done well and at a reasonable cost."
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