If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Mrs. Joyce K.( Chevrolet Aveo)
"I received great customer service and everything about my car was told to me in terms that I understood. Phil Haines seemed to understand that I need a car that runs well, but that I am also on a budget. Thank you all for the great,"
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"DOSENT GET ANY BETTER THAN THIS. I TELL EVERYONE WHERE I TAKE MY CAR. THANKS GUYS!"
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"I was sure this was going to be painful. It wasn't. From the moment I called, I felt listened to, felt like I was being taken seriously, felt like I was being dealt with honestly. As a single woman, that's huge. John was understanding, took his time to explain things, and when all was said and done I came away feeling like I had learned something about my car. Pretty cool. The driver who ferried me to and from my home while my car was taken care of was very nice, very personable and very pleasant. I will be taking my car to Ron's from now on."
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"All work was professionally done."
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"Vehicle was scheduled in a very timely manner taking into account need and use of the car but, most importantly, as if we were long term clients even though this was the first time we needed their services. Secondly, and of equal importance to Town and Country, the vehicle was completed ahead of schedule and the price was under the estimate. The folks at Town and Country are very personable and easy to work with, quite a set of blessings in this work world."
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"Need to bring car back as it is hesitating when accelerating from a stop"
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"Great Shop and good process."
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"I just had an alignment done here and wow, what a difference!!! Plus they have a machine here that prints out a before and after calibration report which is very cool. This place is very knowledgeable, courteous and professional. I would highly recommend Pro Automotive to everyone.... I actually already have referred quite a few people and have received great feedback!!!"
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"Isabella said this business has excellent service."
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"Had a problem with the original job done. You guys were great about getting us right back in, providing a loaner vehicle, and repairing it the same day. Thanks."
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"Great job! T Rupp"
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"Professional, fast and accommodation"
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"You guys are awesome. Thanks for all the hard work, knowledge and care you provided on my 2009 Honda. Erin your personality rocks. Keep up the good work. Happy New Year.."
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"Viking Auto offers a trusted repair service! I work on my own vehicles (BMWs) for routine maintenance, but when I can't tackle it, these guys always can and always at a fair price."
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"Very knowledgeable and very friendly."
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"Appreciated the professional diagnostic work. I like the itemized list for repairs. Happy to have found mechanics that know BMW standards/engines/cars. Gus was a wonderful driver/Super-Fast Shuttle Service. I was very pleased to have my car back with a gorgeous wash and shine- better than some ladies get in a salon..."
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"Professional...outstanding communication and follow through....complete service within the true meaning of that word. Good job Frank."
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"Superb service in a timely manner."
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"Always helpful and friendly!"
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"Thank you, Andy was very friendly, professional and courteous!"
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"Good work at a fair price"
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"I always feel good about IAC's service, and I recommend to friends."
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Review by:
Rebecca P.( Mercedes-Benz C-Class)
"Great place.... I trust their level of work and what they say needs to be done."
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""good, trustworthy..no complaints what so ever." My husband to the car in, that is his statement. Car was washed, vacuumed, repairs completed in a timely manner. Robert & his team are the best!!!!"
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Review by:
Michael L.( Toyota Highlander)
"Bob and Efrain were really helpful by making sure I understood the details of each service they recommended."
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Review by:
Susan L.( Dodge Grand Caravan)
"They were as fast as they could be, allowing for arrival of parts, thorough, courteous. The scope of work was pretty broad, and I liked knowing costs up-front. I feel I was treated well, with honesty, no surprises."
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"Steve was super friendly and I got great service!"
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"When I moved up here from So Cal my sister recommended Dennis to me and I will never regret taking her advice. He and Coleen are 2 of the nicest people you will ever meet and they do great work never try to push anything on you and keeps you updated 2 or 3 times if they notice something that needs to be addressed then it's up to you. They will fit it in if they can the same day or wait until a better time for you. It's always up to you unless it's a serious safety issue then they will make you aware of the possible issues that could occur."
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