If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Very efficient as always. Proactive. Work completed on time. I have been bringing both of our cars here for many years. It's great working with a family business!!!"
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"Very efficient as always. Proactive. Work completed on time. I have been bringing both of our cars here for many years. It's great working with a family business!!!"
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"I have only been coming to T&C for a few months but since the first phone call I made I have been nothing but satisfied. I have no problem spreading word of mouth. I am so impressed with the level of professionalism. I don’t know how to truly thank T&C for all the work & advise they have given me. I feel special & if I didn’t know better I would think I’m their only customer. I will continue to go to their shop & tell everyone about them. For me, they are more than worth the drive from Silver Spring."
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"Certified Reliable, efficient, and quality service. Keep up the great work. Thank you!!"
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"excellent service. this was my first time at downtown automotive and i will be back!!"
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"Very well done repairs with accurate estimations. Appreciated the discount and especially the work was done quickly way ahead of schedule to enable us to enjoy the use of the vehicle for the weekend. Service writer knowledgeable and courteous."
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"Super friendly and great price. Getting my smog checked and oil changed was a painfree experience."
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"Ramon, as usual, was outstanding. Discussed purchasing another Mercedez in 6 or 7 months."
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Review by:
Laura L.( BUICK LACROSSE CX)
"I am so happy to have a repair shop in my area, and Brian's has been great! Very honest and nice people! I would recommend them to anyone."
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"If tell people I get great service at a reasonable price from IAC."
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"I was very pleased with the service and the fact that the could fit me in right away. I had never visited this shop before and now they have a new customer. Everyone was very pleasant and knowledgeable and I have already recommended them for service."
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"Friendly and reliable service. I trust their advises when needed."
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Review by:
Leslie D.( Buick Rendezvous)
"Very helpful. Great quality. The team is always nice to deal with. Super awesome!"
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"Customer services is top notch. Very courteous, excellent job explaining everything. Provided me with Shuttle service and even a loaner car when my repairs took longer than expected. Quality of work in top notch also. Jeep runs great (better than it has in quite some time)."
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"Best communicating shop I have ever found. No bad surprises. Plus they will let you know what doesn't need to be serviced until the next visit."
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