If someone asked you about your shop's quality of work and customer service, what would you tell them?
"First time here. Communication was good and done on time and within quoted price."
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"5 star rating !!! I was so impressed with the professionalism, from the front desk at check in, to the work done on my car and also, the patience the staff had with my questions.
I would not hesitate to recommend Ron's Automotive to everyone. A Top notch operation.
My kudos go to the management style; in their approach customer service. Excellent in explaining to the customer why the work is needed, how it affects my car and what service items can be done in the future.
I did not feel obligated or was forced with scare tactics, like: "fear of damage to my car" to have repairs done., as I have had with dealership service centers.
It's certainly difficult to find a repair shop that is honest in their recommendation of work needed.
Most of us are on a budget and Ron's does take that into consideration with their "recommendation" of service and the pricing of repairs.
Thanks you. I'll surely be using your service department in the future.
Patti Tipton"
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"Had a nail in one of my tires. The nail was removed quickly and with minimal wait for an appointment when I called their office to make the appointment. They fit me into their schedule that same day. Tracy is always very nice and knowledgeable."
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"Awesome service! They even delivered my car to my door in a snow storm. I love supporting this family owned business. Thank you for the fantastic customer service."
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"Awesome service! They even delivered my car to my door in a snow storm. I love supporting this family owned business. Thank you for the fantastic customer service."
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"Always a good experience"
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"The service is always outstanding and I have never had a problem!!!"
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"Went the extra mile ( no pun intended) to help my son learn about important car maintenance. Thank you!!!"
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"Autoeuropa is great. Very nice cars for sale. Mechanically and for repairs they listen to you and find the problem with resolve. Great mechanics, and reasonable prices by Mercedes standards. In addition they treat you nice and they are professional."
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"GREAT service and customer service!!!!!!"
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"The work was done to my satisfaction, however the car was kept over the weekend due top arts not being ordered in time."
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"I've been abused by BMW service repair shops all over the country. Either competent service with exorbitant prices or vice versa, and often enough both incompetence and exorbitant prices. German Auto is the first BMW service shop that has provided me excellent service with reasonable cost. Prior to my first visit to German Auto the mechanic on the phone instructed me on how to repair a pneumatic suspension issue without needing to bring it in, although I had never serviced my car with German Auto before. They treated me from my first moment like I was one of their lifelong cherished customers. These guys live, breath and share all things BMW and are just as happy to tell you what is happening with your vehicle as take your money. They convinced me to hang on to my 2001 525 and keep it in service. The folks at German Auto represent a new age in car service... providing a high value proposition, breeding a culture of interest and treating customers with respect. I'd like to take their special formula and take it public."
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"It's always been a great experience"
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Review by:
Robert F.( PORSCHE CAYENNE)
"Always good service at a fair price."
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Review by:
Jonathan D.( Jeep Grand Cherokee)
"Thorough and professsional service complemented by extremely courteous and knowledgeable staff"
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Review by:
Don O.( Ford Escape Hybrid)
"Work was not done promptly and when scheduled."
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"Services do not get any better."
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"Great"
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Review by:
Rita A.( Toyota Highlander)
"I t is the ONLY place I would take my car for automotive service!!!"
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"I would tell them that I have always been more than happy with your work and service."
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Review by:
Bryan S.( Porsche Cayman)
"Well explained, great customer service. Repair is top notch."
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"Customer service was prompt and excellent. Quality of work --- Too early to tell?"
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"They do a great job and are always honest with reasonable prices."
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