If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Well organized"
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"Made in America/Made in Japan on Howe has really good warranty on their work. They replaced the water pump on my truck over a year ago. Then last week, during my 90K scheduled maintenance, the technician discovered that the water pump was leaking. They were very honest about it and got the warranty process started right away. Less than a week later, they replaced the water pump again at no cost. I feel like I can trust these guys which is important in choosing the mechanic you stick with. It also helps that these guys are very knowledgeable and run their shop at a high standard. I would recommend this shop to anyone."
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"As ever, Greg Bonny makes auto service an art. He explains, provides alternatives and provides confidence to a customer that the appropriate action is being taken with your automobile. In me, you have a very committed customer.thanks."
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"Excellent service"
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"Everything was done right on time, everyone was polite, and my car is running great! But most importantly I trust them. They never try to trick me into fixes I don't need, and I can trust them with anything left in my car. Awesome service and people!"
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"I've always been treated very well at LBR, and continue to take my cars there for repairs--certainly my choice over the "stealership"! The work is done well, done timely, and Harry is fantastic as a service writer; his "people skills" are very good."
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"Very Happy they were able to fix a tough to find wire problem"
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"I HAD NEVER BEEN IN YOUR PLACE OF BUSINESS BEFORE AND ONLY MADE A SMALL PURCHASE BUT I WAS IMPRESSED WITH THE RESPECT AND COURTESY I RECEIVED AND WHEN I NEED ANOTHER PURCHASE I WILL DEFINITELY COME AGAIN."
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"Everyone at Heritage is so helpful and kind. I won't take my car anywhere else!"
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"Work needed was diagnosed quickly and was followed by an efficient repair, including an inspection of related parts. Car runs beautifully and for a fifteen year old car, that's testimony to your fine service personnel."
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"As always, the service was excellent. Thank you Jimmy."
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"I've been coming here for at least 12 years. These guys are honest and do an excellent job AND they are pleasant."
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"Great service. I took my dodge pick up to two shops and the diagnostic was not done correctly. I came to Roy Foster's automotive and from the moment that I walked in the service was outstanding. My car was completed on time and I constantly received follow ups. I highly recommend this shop."
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Review by:
Robert B.( Ford F-350 SD)
"Honest and dependable shop."
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Review by:
Brian R.( Chevrolet Silverado 1500)
"Finsanto's representatives go out of their way to explain what repairs they recommend and why. They are also concerned with the customer's expectations for their vehicle's level of performance and adjust their recommendations to fit those expectations. I left very satisfied."
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"Excellent. Greg was thorough and explained about my car, repairs and maintenance needed in a way I could understand. He was knowledgeable and made sure that my car was fixed on time and it was perfect. He also waited after 5 pm for me to arrive to pick up my car, since I was stuck in bad traffic on way from work! Even so, he took the time to explain things to me and listen to my concerns, too. Plus, Greg arranged for me to get a loaner car for the day, which was incredibly helpful. Thank you so much!"
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"I have always received a great service and that the guys there are honest and professional."
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"Your work has always been top quality and your prices are reasonable. I have been coming to your shop for several years now and I never have to worry about unnecessary repairs. I would highly recommend your services to everyone."
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Review by:
Linda A.( BMW 3-Series Sport Wagon)
"I always get great service at Ayers and feel taken care of. I trust them and that's very important."
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Review by:
Linda T.( Toyota Corolla)
"without question the quality of work is the very best possible"
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"Quick service at a fair price. Great job. Professional"
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