If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Great service and reasonable prices. I felt like they didn't haggle you to get something done to your car unless they felt like it was absolutely needed."
|
"Thank you so much. You and your employees are knowledgeable, respectful and 'at your service' in the way the words used to convey the message of courtesy to the consumer.. I have recommended your business to my friends of face book and will continue to recommend it to anyone in need of vehicle repair."
|
"Very courtious and friendly. The fixed the problem quickley and were cheaper than a previous offer by about 10%. Thankyoull for your help."
|
"They were polite and stood by their work. I trust them which is number one to me. Pat Conners"
|
"thanks for finding linkage and balljoint replacements that could have been a safety issue on our family travels."
|
"When you find a good doctor, stay with him. When you find a good mechanic, stay with him."
|
"Jason and his team are knowledgable and take the time to explain what the issues are as well as the alternatives to solving a problem. Every time I have my car serviced, I learning something new about my Prius and hybrid automotive technology."
|
"As always, great customer service and timely work."
|
"Service was great. Everything was done like it was supposed to be done."
|
"This is an auto shop we trust. Their high quality of service is hard to find these days."
|
"MOST EXCELLENT WORK !!!!!!"
|
"I have been a customer of Los Gatos Auto for several years now and have sent many of my friends to get their vehicles fix by them as well. I always receive great customer service and excellent workmanship. They are fast and reliable. Thanks Guys!"
|
"Very professional service and friendly. I would definitely recommend your shop and will return with my car."
|
"Good service! You were ready for me you got me right in and did everything you promised."
|
Review by:
Kimberly R.( Nissan Murano)
"I was completely thrilled with my professional and timely service. I had been blown off by my current car tech, and had gone by two other places that couldn't fit me in. I drove to what I thought was a Midas, and instead it was you? I thought because it was a foreign car shop my cost would be very high, but because I had waited so long I was prepared to bight the bullet. You fit me right in early the next morning and instead of having to take a day off work, you gave me a new and very clean loaner car for the day. I was so relieved and shocked to learn my cost for front breaks, rotors and the labor was LESS than the other two shops AND I didn't smell like smoke when I left! Your associate even loaded grocery bags into my car and replaced some windshield wipers on my front seat I had forgotten to ask you to put on for me. Thank you so much, I would recommend you to all my friends!"
|
"Great service- drop off & pick up up since I had no other options- Good people! Long time customer."
|
"I love this shop. I got everything done in one day. And I didn't notice my inspection was expired and they handled it for me while it was there. Thanks for always going above and beyond."
|
"On top again, Made in America and Japan did an excellent job. Staff are like friends to me by now, I have had so many repairs with them and every time car comes out Purring.
Mike G. Capitol Home Brokers"
|
"A great place to take your car for service and repair. I have always been totally satisfied with the work at PVG and the places they send you to for work they do not do."
|
"Good customer service in booking a time for me."
|