If someone asked you about your shop's quality of work and customer service, what would you tell them?
"wonderful staff and service. my vehicle was well taken care of in a timely and professional manner."
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"Finding the right mechanic is like finding the right doctor or hair dresser. They have to be trustworthy and above all else, GOOD, which, unfortunately, in all of these industries can be hit or miss and often you don't know for sure until it's too late.
Don Brown Automotive is owned and operated by third generation automotive technicians whose knowledge of vehicles runs in the blood, along with their salt-of-the-earth work ethic and honesty, all exquisite traits that seem to be disappearing in our world by the day.
In an industry that has gone from simple mechanics to high tech computers in one generation, the task that is laid out before the men and women of the automotive industry is on par with some of the best engineers in the world, a fact that is often taken for granted and overlooked by our society.
The good, hard working people of Don Brown Automotive face the changing world of automotive technology head-on, boasting the best training and certifications the field has to offer. They can fix everything from your dad's 1977 Ford to your daughter's 2013 Prius, and if they don't know how, they will conduct the research and take the time to get the answers.
These men take honor and pride in their work and I would recommend them to anybody, right along with my doctor and hairdresser. In fact, I trust them MORE than my doctor, because they don't "practice" mechanics, they do it, and they do it right."
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"Best experience I have had in a very long time. The shop owners and employees were very polite and friendly. They even let me take my car in for the day and gave me a ride to work. I had a minor oil leak and had several different shops look at the leak and quote me outrageous prices. Brown's Automotive was very reasonable and did a great job. I didn't feel like I was being ripped off or being charged for things I didn't need like some other shops do. I will only be going here for my car needs from now on."
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"Service was excellant as usual. Friendly and knowledgeable mechanics. We are very happy with Martino's."
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"Excellent service and staff, always a good experience ."
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"As Usual, the oil change was done promptly with a minimum waiting time. They checkedeverything and gave me an update on the filters."
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"Thus far, I have been very satisfied with 59 Auto and also appreciate the way the employees treat you when you call or come in. Wish other companies & Dealers offered tht type of servic. Hope you do not change but for the better. I have told others abt you as well."
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"I needed my car to be repaired and they were able to assist me and fix my car within the same day. They were very helpful, kind, and definitely the most affordable auto repair shop. They were quick and straight to the point and that's exactly what I needed. I would definitely come back here and even refer them to my friends."
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"Kensington Service Station has a team of knowledgable people and great customer service. Jason is trustworthy, thorough and an excellent mechanic."
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"Service is always excellent. Personnel do everything in their power to accomodate my time table. All personnel are extremely courteous. Richard Meier"
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"Danny - you're my hero. Little Miss Court Reporter"
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"Nobody beats Berkeley. They never have and if your car was serviced at German Auto sport. They never will...)"
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"It is worth my time and every penny spend every time."
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"Stan's is an excellent place to take your car. We recently moved and we still drive the 30 minutes to get work done. We trust them!"
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"I really appreciate the personal service I received from Richard, Efrain, and my driver. My experience was very pleasant. My BMW was singing when I picked her up after an oil change and inspection. Ayers definitly has my business!"
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Review by:
Silvio A.( SUZUKI SAMURAI)
"The quality of work is precise and quick. The customer service is friendly, efficient, organized, and all staff has clear communication skills."
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Review by:
Steve E.( Toyota Land Cruiser)
"Bob, Efrren, and the rest of the crew at Ayers, are always courteous, professional, and most importantly, do a great job on maintaining/ servicing our autos."
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"Last night after work my car wouldn't start. got a jump. But needed gas. drove to Portland. got gas. Needed another jump. Portland Automotive was open. I stopped and told the employee my story and asked if he could test my battery. He said he was just washing his truck but he could help me out. I asked their hours. ""8-5"" . I laughed. It was now about 6:15. I did need a new battery. He had one in stock. 5 minutes later it was done. I really appreciate them working off hours to help me out!"
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Review by:
Terry K H.( Hyundai Elantra)
"Over priced and excessive recommendations for un needed repair and service."
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Review by:
Jim Z.( Chrysler PT Cruiser)
"Great service, friendly people, know what the problem is and are able to fix it."
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Review by:
Mike Y.( SUBARU IMPREZA WRX STI H4 2.5L 2458CC FI GAS T EJ257)
"There is a vehicle guru there. Check this place out!! You wont be disappointed."
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Review by:
Dan A.( Chevrolet TrailBlazer)
"Great service, friendly people with positive attitudes."
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"First impression"
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"Billy is the man! Everyone at Trinity's are amazing. Thx -- guys"
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"Can always count on you to address proptly and accurately for a fair value."
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"The oil change was quick and the recommended repairs could be done efficiently. The service was great!"
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Review by:
Mike V.( Hyundai Elantra)
"they check it all"
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"Knowledgeable, customer oriented, quick service and affordable."
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"Portland Automotive is wonderful! Took my car in for emissions test and was in and out in less that 15 minutes. Called to make an appointment the day before and spoke to a very professional and very friendly person and met a few others the next day who were all friendly and very pleasant to talk to! Definitely will be taking my car there again!"
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Review by:
Debby S.( Land Rover LR4)
"I would tell them that I felt confident about my repairs, they were professional and I am planning on making Finsanto my auto repair shop of choice!"
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Review by:
Deanna D.( Mercury Sable)
"I would tell them they do good work and they are very friendly and helpful"
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Review by:
Tami P.( Nissan Pathfinder)
"Very thorough. Good at explaining what I need and why it's important. Good quality work."
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Review by:
Rob And Karen B.( Ford Escape)
"Honest reliable car care."
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