If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Excellent communication."
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Review by:
Scott F.( Chevrolet Tahoe)
"The quality of the work is always top-notch. Not only has my vehicle always been ready same-day, but when a problem is fixed, it is fixed and I never need to worry about it again."
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"We can't say enough good things about Sara and the mechanics who have all helped us out. Not only are they very knowledgeable and honest, but full of compassion. Thank you for all that you do!"
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"Waiting area is the office? Other than that it's a great little shop"
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"As always Mark and the folks at Lorens took good care of me yesterday on my oil/filter change on my 2002 LEXUS. Lorens, the only place to go for great auto service."
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"Good honest service & communication at a fair price. They do what they say they're going to do."
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"I was very pleased with the sevice performed on my car."
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"This is a top notch shop. Very professional."
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"I'm completely satisfied!"
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"Godfrey's provided outstanding service today. I always use them, but today was in a bind because my car died and I was leaving for the weekend. They took my car in immediately, identified the problem and fixed it, getting me on my way in an hour! So responsive!"
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"Lyons Automotive stayed open past closing time to fix my flat tire with tremendous friendliness and a very reasonable price."
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"Superb as usual."
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"An update to my review - it's still 5 star, and still astonished that anyone could say otherwise. Friendly, competent, and very customer-service oriented.My original review: i don't know why there are so many low reviews. I've been here a number of times over the last ten years and always, always gotten top notch service. They do what they say, keep their promises, and every time I've shopped around for price, they have come up the lowest or close to it. I've never had a repair go wrong or felt mistreated.Over the years, there were plenty of opportunities for them to rack up extra charges, but they never did. Plus they are nice and clean your car up when they finish. And they send coupons in the mail and thank you notes."
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"I used this shop for years while I had a car. No shop is perfect. Some people just want no fuss no muss, drop your car off, and pay whatever the bill is. This shop is requires a bit more involvement, a bit more communication. They seem to like customers who want to know actually what makes the cars tick. They will work with you on finding ways to save money. They have pride in their work, and love what they do, and it shows. This is my kind of shop."
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"Estimate on problem, time to repair and cost of repair was spot on."
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"Phil and Steve were super friendly and communicative during the entire process. I would definitely recommend others to the shop and plan on being a regular customer there."
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"They are always very helpful and willing to accommodate."
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"The service writer took care of my needs, treated me like family and I will be back. You won my business. Excellent experience A++++++. Will refer you to everyone I can. BOB"
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"Always very helpful, thorough and trustworthy!"
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"I took my 34 chev coupe to MD Auto because I was having fuel issues (thought I was running out of ), and these folks are the best. They figured out the problem ( vapor lock) and fixed it. Whats amazing, is they made a slight modification to the fuel system and it looks professional. As though it was already on the car.. So, if you folks out there are looking for a GREAT Auto shop, go to MD Automotive at FM 1560 and 471. These guys are Great!"
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"No up selling just what your car needs.."
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"Highly professional and perform quality work with high integrity."
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"excellent, would definitely recommend you to friends."
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"Honest advice and fair pricing. Plus they're really nice folks!"
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Review by:
Barbara A.( Lexus ES 330)
"Great work, friendly staff and the price is right :-)"
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Review by:
Linda T.( Ford Econoline)
"An excellent place to go."
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"Excelent
My car have been serviced at Norcal Auto Tech for more than 17 years; there is no need to go someplace else! Ender is truthful, courteous, efficient, does only the wok is required / nothing more. I really count on his expertise and his honesty. All at a fair price too."
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"These people were the epitome of professionalism, and, considering the mess my Pathfinder was in, speed. I have no complaints at all about these guys."
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"Great Service, I'll be back."
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"Honest, professional, courteous, thorough and very communicative in discussing every detail with the customer. There is no hidden agenda. They always work hard to get vehicles in, diagnosed, repaired with customer approval, and out as efficiently as possible, knowing that our cars are important to our daily routines and responsibilities. The employees are all clean, friendly and approachable. The shop itself and parking lot are kept organized, clean and manicured... very nice attention to every detail."
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"Adam and the folks at Pro Service have been a trusted resource for many years. I would highly recommend their services. Steve"
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