If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Very friendly service. Fell in love with the Volvo loaner car. Was disappointed to get my car back. However my car was fixed just as promised in a very timely manner. Great experience."
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"Great service, great value and always accommodating!!"
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"I've been taking our vehicles to Convoy Auto Repair for a few years now and have been impressed by the friendliness and efficiency of the staff. I know little about vehicles, but with that qualification I've never had reason to complain about their work."
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"Very accommodating and a great job."
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"First visit purchased oil change card for my Mercedes"
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"Excellent service in a timely manner. Minimal interruption to my day!"
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"john and dave have always been very helpful when taken care of my cars.. their service is great ,especiallywhen they worked so hard on my Suzuki . Even my baby (car) 1989 festiva.,dave found her part so it can pass smog. ""THANKS JOHN, DAVE, and all the guys at Los Gatos Auto Service.I would rate you guys a 10 EXCELLENTTHKS, LC"
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"Very courteous and professional."
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"Great Service, Thanks"
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"Elizabeth said she has used this business for many years, and feels safe."
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"Waiting Room was uncomfortably warm.Outdoors was cooler."
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"Rarely do you get such good communication from a service department."
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"Always fair and honest thank you Tfg Auto."
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"We were very happy with the service we got."
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Review by:
Phil D.( Spartan Motorhome)
"Great Customer Experience, very professional staff and Milstead values their customers. The Service Manager, Glenn, kept me informed throughout the repair process. I would use their services again!"
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"Fantastic service, reliable work, friendly staff."
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"Great service"
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Review by:
Suzanne R.( Subaru Forester)
"Your prices are reasonable. I believe you are trustworthy."
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"Outstanding! ! By far the best experience that I have had with an automotive shop in my life and I'm 49!! They have a mechanic who works the front counter, what a concept! ! Someone who actually understands what you're talking about when you're trying to explain the problem! ! They don't try to sell you service that you don't need or can't afford like the chain shops do. And there prices are better than the chains. Not talking a few dollars but I saved like 50 bucks! ! This is the way a shop should be! !"
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"I forgot to mention in my previous review that they treat you like you're a member of their family there!! Even the people that weren't waiting on me were very personable and friendly! ! And get this, I dropped my truck off and THEY GAVE ME A RIDE BACK TO MY HOUSE! !!! And then when my truck was finished, THEY CAME AND PICKED ME UP. ....FOR NO ADDITIONAL COST! !!!! AMAZING I TELL YA!!!!"
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"Thank you for your attention to detail. Our van is running very smoothly! We are grateful to have an auto repair center to take our vehicles to that we trust to do excellent work. We appreciated Shaun working after closing time to ensure that we received our vehicle back at the earliest possible moment."
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"Yes, they were great. They were friendly and efficient. They took care of the problem in a timely manner and checked the car for other issues. I would definitely recommend them to others and will use them again when needed."
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"communication is becoming a forgotten art but I found it at browns. It involves honesty and decent courtesy. I know now, the next thing that needs to be attended to and why. And because I know they value good work, I can trust what they say and what they do."
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