If someone asked you about your shop's quality of work and customer service, what would you tell them?
"You can depend on Concours Motors for expert, affordable BMW service. They're pros!"
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"Fast and efficient. As usual !!!"
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"Very personal touch! Always willing to fit you in !"
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"Excellent service!"
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"Great service. Reasonable prices. Speedy service."
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"Excellent service as usual. We don't use anyone else since we met Jason and his staff."
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"Khang said Harry was nice and helped him."
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"Spoke with Nancy. She said they have been going to this business for 25 years and they love them."
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"The work was done well; finished in one day, as promised."
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"Great customer service. Great mechanics. They explain whats wrong to you without trying to go over your head. Also give you the heads up on future or immediate maintenance. Good guys!"
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"They took my car on time and take the work in a reasonable time and for a fair cost."
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"I walked in with a small problem that related to a part that was replaced several months ago. Heritage made a phone call to a supplier and resolved problem. Though the part was not still under warranty. It was replaced at no charge. Very good service and customer care."
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"Honestly, I was so happy. My VW Beetle is full of problems that I often feel mechanics have trouble diagnosing or fixing. The wonderful ladies at the reception desk were extremely professional, polite, and knowledgable. As a woman, I appreciated that they spoke to me frankly and honestly about the problem. I was over the moon with the service and honesty that came from them. I will recommend them to every person who asks. Support good, honest business- support Motoring Specialists."
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"Great Service!"
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"Ramon was outstanding, as usual. Greg very helpful as well. Michael"
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"Service Rep Leonard is a wonderful guy to be representing your company he has been very helpful and professional when it comes to getting the right service for my car. Ryan the courtesy driver is very polite and kind . Yvonne Hawkins Thanks again for the great service on my car."
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"Took a little longer than I would have liked but I am very happy with the work. Thank you guys. Matt is awesome to work with."
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Review by:
Mccoyandharrisonfuneralhome
"Service is always exceptional! I have been using them for my personal cars and business for years now."
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Review by:
L. G.( Mercedes-Benz Sprinter)
"They serviced my 25 ft. RV, I made an appointment and they honored it as there was no waiting."
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"Use them. They do good, fair and honest work."
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"I would tell them that I felt comfortable with your recommendations; that I felt you were honest and trustworthy. That when you completed a job there were no problems."
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"Excellent and Honest Service, willing to go above and beyond. I don't trust taking my car anywhere else!"
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"I'd say its a good place to do business"
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"Trust them. A superb shop. Dyers"
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Review by:
Les And Mildred H.( FORD EXPEDITION)
"That it is a nicely run shop, that all of the staff are competent (which is not always the case) and that the service was done quickly."
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"I first took my Honda CRX to Ender 20+ years ago. In recent years he has kept my '95 Taurus running well. I highly recommend Norcal Auto Tech to anyone looking for honest, excellent work at reasonable rates!"
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"I first took my Honda CRX to Ender 20+ years ago. In recent years he has kept my '95 Taurus running well. I highly recommend Norcal Auto Tech to anyone looking for honest, excellent work at reasonable rates!"
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"The guys at Autoworks always do a great job. They keep the customer informed and are typically very quick."
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"I would tell them that I do not take my car anywhere else. Brian always gets my car fixed and I trust him. I have taken my car there many times when I had been quoted far more and he did only what was needed. There have been countless times where he could have gotten way more money from me but didn't, I trust this shop."
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"Great service! Thorough explanation of issues required repairs and all billing. This is not a convenient shop to bring my vehicles because of where I live but I will continue to bring my vehicles there because of the outstand work and service."
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"They're on Angie's List and their prices are far better than any dealer services. The service writer and representative is extremely friendly as well as the owner. They are accommodating, fair and they listen to you. I highly recommend them."
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Review by:
Tommy S.( Chevrolet Silverado 2500HD)
"Excellent service !! In this day and age Quality workmanship and Great customer service are almost impossible to find. Thank you Milstead for having both and making a horrible experience turn out to be a positive one for me."
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"friendly, fast and best of all I could use my loyalty points to pay for my service!"
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"I would not take my car anywhere else! Brian's Auto looks out for you and will let you know exactly what you need, and when you need it by. Customer service and quality of work is excellent, all of the time."
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"Overall - 2-stars: Value is 1 star, Service is 3 stars My 2007 Mazda 3 would not start one morning. I am somewhat proficient in diagnosis and troubleshooting, so checked the electrical connections (fine) and ran the battery up to NAPA for testing (fine). Everything checked out. Knowing checking beyond this can turn into a chore, I decided to have it towed to a shop for further work, and chose Autologic after reading some reviews, and thinking this was a good gamble. LABOR: $204. They got to looking at the car the day after it arrived, but needed to call to make sure I was OK with a $98 dollar charge to inspect. They stated that they could not tell anything about the car because the battery was under a cover. That was a bad sign. The cover is a snap-in. I have not seen a car recently that does not have a cover like on my car. Could a simple plastic shroud over the battery terminals requiring authorization to charge be a sign? I think so, at least I think it reflects a penchant to nickle and dime. Evidence of this is when I got the results of the $98 check, comments reflect a visual check with no check of the battery or alternator. By evidence of no data, despite the description of the labor, there was no load test, there was no alternator inspection, there was no diode check. What was the $98 for? Confirming what I told you on the phone? OK. In my experience, in these situations, the diagnosis charge is usually credited to the overall labor of the repair if I keep going with the shop, as it is a part of replacement process itself. Is the other 1/2 of labor the re-assembly? That could be it because they hit me for another $108 in labor. So I guess it was $12 for installing the replacement starter and $98 disassembly/reassembly? (Note, this is based on my experience in Michigan, maybe things are different out here?) PARTS: $267.81 1 unit: Starter, NAPA part 244-6941. Their cost (passed to me) – $258.56 0.93 unit: Cleaner/degreaser, All BATT part # 8909107 - $925. I’m not sure what this was for given the description"
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"Truck sounds great! Great advice and honest help."
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