If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Always willing to fit me in their busy schedule even on last minute notice. Friendly staff and quick service!"
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"Unfortunately, it seems we come in for something (tires and alignment this time) and something else shows up that needs to be addressed. You do super work and it is appreciated. I'm sure Miss Bessey will return to you soon for a routine service, which we hope remains routine. Thank you, thank you!"
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"I had the complimentary oil change done. When I got home the next morning I noticed an oil leak under the car. When I brought it back to LBR they said it was a defective oil drain plug. They replaced it and sent me on my way."
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"Great service! Thanks John"
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"They were very friendly, up front, and great about communication regarding my car. Very professional, and did a great job on my car. I'd highly recommend them to anyone!"
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"Every time I bring in my Honda whether for a major or minor issue, I am treated courteously and fairly with everything explained clearly and without patronization. I am on my way again in a timely manner with confidence that my car has been in good hands."
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"Service on which a persono can rely."
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"Great job always."
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"Great experience as always"
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"Excellent work on a complex problem at a fair price"
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"BEST IN TOWN! LEONARD WAS GREAT!"
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"I have never had an issue and receive prompt courteous services. Adam and Fred are friendly, knowledgeable and witty! Have recommended this business for years to friends."
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"Best customer service I have ever received from a auto mechanic shop. This will be my place of business for all my car needs."
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"ALways exceptional customer service."
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"The service was very good. They fixed my vehicle in a timely manner and they stand behind their work."
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"very clean, very professional"
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"I really apprecciate your honestity and your Customer Service it was Quick and Very good ! Thank you!"
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Review by:
Kathleen W.( Subaru Forester)
"Been a customer for 10 years. Excellent service.....always! Had a 2004 Forester, recently bought a 2015 Forester because I trust only Joe to service my vehicle. That says it all!!"
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Review by:
Janet W.( Hyundai Santa Fe)
"I've been going to Garry's Automotive since he had his little shop on Five Mile. Always happy with the service and how they explain everything in detail."
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"Very prompt and courteous and explains what is needed and what is optional now."
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"The service was great. I was glad my car was repaired so quickly."
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"your staff is always friendly and I'm able to schedule an appointment timely. I know when my car will be finished. I value and trust their recommendations."
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Review by:
Elaine Taylor J.( NISSAN/DATSUN ALTIMA)
"Great service! They worked my car in the day before a last-minute long road trip -- good thing, because the brakes were in desperate need of repair!"
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"Excellent shop. Knowledgable staff, and great service. Can solve the hard issues that other shops are unable to diagnose/fix"
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"I have been bringing my Toyota here for service for years! 236 000 miles on my van and it still runs like a charm!"
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Review by:
Richard S.( Toyota Matrix)
"GREAT SATISFACTION TOP QUALITY"
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"The apt was on time and finished on time. Serves was excellent"
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"Good shop. They were up front about what they were going to do and that they were going to contact me to confirm before they actually did anything. And the job got done right. They suggested other things that could be done to my vehicle but weren't pushy about it. Expensive, but you get what you pay for. That I could open a line of credit right then and there was an unexpected lifesaver after having discovered that very day just how shattered by finances are at the moment."
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"Stan's treats its customers right & operates with integrity. They are good at what they do & take their performance very seriously. I will continue to go to Stan's for all my auto service & repair work."
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