If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Concours Motors just performed Service D on my 2005 SLK350 and the price was right compared to what the dealership wanted. I have been very unhappy with other so called independent "European Car Specialists" in the past with my Volvos and a Eurovan but these guys came highly recommended and I gave them a chance after they gave me a pre purchase (actually a post purchase, I am a notorious impulse buyer) inspection and even topped off my fluids at no charge for parts or labor. I'm very satisfied with their work and professionalism. They are honest and up front (so was the Oxnard dealership for a few small repairs, I give them huge props for that too) and you really can't ask for much more than that. Wish they had a lot lizard to wash and vacuum cars though like dealerships do (hint hint) ;) If you have a German car take it to Concours Motors and tell them I sent you."
|
"Always happy to take my Audis to Concours Motors for service. Experienced mechanics do high quality work & keep everything under the hood in tip top shape. Technicians at the desk understand how today's complicated cars work & provide straight answers. Good to know my Audis are ready for the road."
|
"I am always welcomed by name dropping off or picking up a vehicle. I trust the personnel and the maintenance performed on my vehicles. I love supporting a local business who provides quality work at a reasonable price."
|
"fast and professional , Thanks John and to all who work there."
|
"Everything I needed done to my car was met and exceeded. I will keep coming back here to have my service."
|
"First, thanks for fixing the car. You always do a great job. Second, thanks for giving it a wash - it sure needed it. Funny how washing it adds value unrelated to the mechanics of what you did, but gives us a warm fuzzy feeling of gratitude. Many thanks!!"
|
"prompt courteous service"
|
"Amazing staff. They genuinely care about you and your car. I will not go anywhere else from this point on!"
|
"Excellent, as usual. Always friendly, knowledgeable, and prompt help. Thank you!"
|
"You all once again were great. Customer service was outstanding, thank you Robert. Still owe you ice cream."
|
"The service and most pleasant people make this car dealership far above all i have been to.this place is not your average car lot! they actually manage it to satisfy you. I would highly recomend searching here if your in the market for a great used vehicle Bob T."
|
"Great customer service, reasonable prices"
|
"So friendly."
|
"As usual, you did a great job on my vehicle maintenance."
|
"Quickly in and out, as usual!! (and time was of the essence)"
|
"This best is the best automotive shop around. They are prompt, courteous, professional and meticulous. Love this place. So glad I have a place that I can trust fully with my vehicle!!! I would highly recommend!!!"
|
"Got us in very fast."
|
"Very efficient and thorough, they kept my car until the problem was able to be found. Everyone was incredibly friendly. I'll be going back here next time anything is wrong with my car!"
|
"I tell them it's the best auto repair experience you can get. I especially appreciate being picked up or dropped off at home when needed."
|
"Tom and Gary are the BEST! Incredible customer service and the wonderful repairs. I trust them completely, they have never steered me wrong!"
|
"I always recommend them. They know what they are doing."
|
Review by:
Patricia H.( Ford Fusion)
"If your automobile needs work or service of any kind go to STAR first. They are fast, helpful and if they can't fix your problem they can most likely tell you where to go to get quality service. I have been a satisfied customer for 17 years."
|
"the service is outstanding and the people go out of their way to help. They won't sell you something you don't need."
|
"Excellent Service. My oil change was done well and on time. Recommendations were given on other services that my car needs.
Thank you."
|
"Straight forward honest estimates and great work product. Glad I found this garage."
|
"Everything was great. Adam worked with me on my schedule and had great communication."
|
"Awesome job!"
|
Review by:
Amanda S.( Chrysler Town & Country)
"That they were wonderful and I will be going back! They should give them a try."
|