If someone asked you about your shop's quality of work and customer service, what would you tell them?
"It was a routine rear brake replacement, quoted price was what I paid. No surprises."
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"Took my work vehicle in without an appointment.They did some vital repairs so it would pass a smog test & got it out by the end of the day. This saved me the inconvenience of having to re-schedule any jobs."
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"Always excellent and courteous service!"
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"Great job, quick appt and love the air freshener! Great price for the oil change"
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"Brian said they were thorough and efficient. They went out of their way to reduce the price for him."
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"I haev been taking my cars to LBR for the past 5 years. I have found them to be personable, prompt, honest and of good quality in their work. No high-pressure, but rather a collaborative conversation when having car work done. They also always include a car wash with any work they do--which is quite welcome!
I will keep using them, which is the highest praise I can give!"
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"Always friendly and accommodating to our schedule. Gets you in at a moments notice. Does the job right the first time!"
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"I enjoy the quick, honest service."
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"great work!"
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"I really appreciated the professional atmosphere and how they explained what they did"
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"Excellent as usual"
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"Pearl City Auto Works is an A-ONE professional auto repair company! My experience with them was excellent! I was worried about my car, and about how long it would take to do repairs. Once I made an appointment, I was called by Erin to let me know that they had a free loaner available for as long as it took to do all of the required extensive repairs. This was completely unexpected, as I had planned to rent a car during the repair time. I must say that I was very impressed with the quality of the loaner vehicle. Suffice to say, my car repairs were completed under 2 weeks. Their workmanship and professionalism are unmatched! I will definitely recommend them to fellow workers and friends that may need their vehicle repaired. What an awesome auto repair service company!"
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"Car was brought in for yearly inspection. Always quick and with great service."
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"Just an annual state inspection. But as always service was very prompt and courteous,"
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"Excellent service as usual."
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"As always, we were extremely pleased with the work done!"
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"I always feel that they are totally honest with me. For an older woman with an older car, that is huge!"
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"great job as usual. Good attention to keeping me informed."
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"Conscientious, skillful, and careful, but not always the cheapest."
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"The work that Brian's Automotive has done for me has always been of the highest quality. The job is always done on time and within the estimate given."
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Review by:
Margaret A.( Honda Civic)
"Excellent Service, Parts and Maintenance with Professional staff, Billing explained in advance keeping you informed of process when needed Margaret Addington"
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"I had my car seriviced a few weeks ago and I just wanted to say WOW. The service was amazing compared to other shops in the area. David was thorough kind and talks to me in terms I can understand as I am not very car savvy. He is such an asset to your company as I am sure he shows every customer the courtesy and respect that I was given. Great local company all around. Thank you! Thank you!"
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"Excellent as usual"
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"So appreciate being able to take my car someplace for service that is trustworthy and good!!! They also drove me home and came to pick me up when service was finished I highly recommend them!! Colleen is a gem what outstanding customer service skills she has!"
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"Excellent service and friendly staff"
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"That your focus is narrow on VW and Audi's. You are experts as a result. That you talk plain to your customers. That 3 years or 36,000 miles warranty on parts is awesome."
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"As usual great service at a great price. Excellent communication. I especially like the inspection report that they E-mail to you. It's detailed (with pictures) and lets you know the exact condition of your vehicle. I'd give 10 stars but they only allow 5!!!!"
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"Its awesome. Trustworthy. Friendly. Informative."
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"I cannot not say enough about the excellent quality of service one receives at Shore Drive Shell. They are a caring group of employees from the mechanic who happens to be great to all the up front staff. They are honest about the work that needs to be done and their fees are reasonable and fair. This station is simply awesome!"
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"The technical overview and response was great. The overall service provided a great value."
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Review by:
Dave R.( Mercedes-Benz M-Class)
"I CAN HONESTLY SAY I HAVE FOUND A COMPETENT AND TRUSTWORTHY, AS WELL AS A GREAT COMPANY TO WORK WITH, I SHALL RETURN."
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"I enjoy how personable Adam Stacey and Nick are to work with. They are very thorough in their diagnosis and repairs. I highly recommend them for all your auto needs !!"
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"Great service. Always so friendly and nice."
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"Only place to go"
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"The guys are great and the service has always been amazing. They give you a quote on everything and call if something changes before they do it. Finsanto treats you like family. I wont go anywhere else."
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"Great service. Always always :)"
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