If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Brooke S.( Ford Explorer)
"I would tell them they are CRAZY if they don't come here!!!! Everything about this place is a class act!!!"
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"They may not be the cheapest in town, but if you want it done right the first time and not worry if they will be around to honor a warranty then take it to Milstead for piece of mind."
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"Meyers has always exceeded my expectations. They keep me informed and don't try to stick me with things I don't need. They are spot on with estimates and notify me of any changes or service I don't need."
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"I have been a very happy camper with all my repairs on my Mini Cooper at Cerrones European . Also, Anne does a fine job explaining all my questions. I am in good hands, as there has never been any problems with the work done there on my car.
Thanks,
Sally Roberts"
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"As always your service is prompt and excellent. The friendly and expert attention simply make the choice not to seek other business's to service my automobile. You have this customer's total trust in your service, Thank you!"
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"The experts at Concurs know their way around a car."
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"Experience overall was fair."
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"I heard about Jeff from someone at Les Schwab. I needed a smog check, and Jeff was pretty busy, but he managed to squeeze me in to his schedule, and even gave me some advice on some other things to think about as far as maintenance. Great service! I'll be back!"
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"Excellent service as always."
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"Great service, very personable and caring staff. Unfortunately this time, I experienced my first ever incident with DTA and I chalk it up to inexperience of junior staff, forced to step up in the absence of one of their main mechanics who was out with an injury. Without providing all the details, I was basically inconvenienced for 1.5 hours while I dealt with an overheated, overflowing radiator, upon arrival back home in my garage, due to a cap that was not secured adequately. My biggest concern of course, was the well being of my two dogs who I quickly tied up elsewhere and washed down my driveway, before mopping up my garage. Following the incident at home, I got my vehicle back down to DTA and was taken care of promptly. Could have been worse, and yes much later to work than anticipated, but have flexible arrangements with employer and no issues arose. Despite my significant inconvenience, I would still recommend DTA to anyone"
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"I hate that I just spent a boat load of money in one visit, but honestly, it was my choice - no one twisted my arm or forced me. I've been a LONG time customer and while it hurt to pay so much for repairs on my late model vehicle, money that most people would have gawked about, I know it was a job well done, my car is safe on the road for me and my family, and well, darn it, there were more than 5 different things done in one visit, so I shouldn't whine."
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"The problem with my vehicle was found in a timely manner. I had the truck repaired and back in two days. It runs very well. The repairs were explained to me well."
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"Very Helpful"
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"Faust Automotive provides great and friendly service."
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"Personnel are courteous. Work requested was performed. Felt I received fair work for fair price."
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"I waited in the lobby during the oil change. I enjoyed the coffee. The staff was respectful and friendly. I appreciated the detailed inspection report and the clear prioritization of defects that will need to be addressed in the near future."
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"Welcoming staff, great work, even on time as promised. Overall, a great experience. And when I came to pick up my car, I was cheerfully greeted by name!"
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"From sales to service the staff were efficient, kind and polite. My repair was handled promptly."
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"Took my vehicle in for regularly scheduled maintenance, and had the convenience of a loaner vehicle for free. The services were great, with noticeable improvements to my vehicles performance."
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"Great service! Price was right in estimate. Found a bunch of other things I would have overlooked. Great price for a great job."
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"The check-in process for my appointment was fast and friendly, the service was completed quickly & timely and the check-out was very efficient."
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"Simply outstanding in all respects. From upfront customer reps to mechanics in the back."
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"Always great service and very attentive to all my service requests ... having car trouble is never fun, but it's great to have a trusted mechanic shop like Schertz Auto when you need one ... Thanks Schertz Auto!!"
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"Everyone at Schertz Auto was great as usual."
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"Great customer service and quality of work!"
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"The guys at the shop are great| informative, reliable, obviously honest, and highly professional."
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"You guys are becoming my go to repair shop because of the quick turnaround. I need my trucks back asap and usually can them back in a day or 2."
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"Service is always professional and reliable. I have used Terry's for over a decade and never been disappointed."
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"Always a great and positive experience!"
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"They treat you like a member of the family. We will never take our vehicles anywhere else."
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"Problem diagnosed and fixed in less than two hours. Thanks Guys."
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"Good people, willing to help. Was able to complete my work at a reasonable price in a reasonable timeframe."
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"I always appreciate the honesty and customer-focus Mark and the folks at Loren's provide. They only recommend what's needed to keep my family safe on the road, and I wouldn't take my trucks anywhere else!"
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"I think they truly want to please you and are honest."
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"I am thrilled with the work that was performed on our daughters car, they went above & beyond to make sure it is a very safe car. We will now be bringing our cars to AutoLogic."
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"I would highly recommend your shop."
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"Great personal service; good explanations of problems and repairs; reasonable charges"
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"Parish was wonderful to work with, as always!!! Craig's team members are the only ones I trust to work on my car. Well worth the extra drive :)"
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"Absolutely great service and quality"
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"Service with a smile at the same time friendly and HONOST!"
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"Dennis was able to diagnose the issue causing my car to fail smog and replace the failed part. The car passed smog and a certificate was issued. He provided shuttle service to allow me to drop the car off to his shop."
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Review by:
Ted S.( Chevrolet TrailBlazer)
"Excellent Work at a fair price, Scott is a great mechanic!"
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Review by:
Phil & Della M.( Ford Edge)
"Excellent place to get car worked on. Honest trustworthy people."
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Review by:
Dennis S.( Ford Crown Victoria)
"If they don't get it right the first time they will stick with it until they get it done right."
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"I was very satisfied with the thoroughness and quality. Very prefessional"
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"Great service as always! Reflex Tuning is everything you could want in a shop. Easy to book appointments, friendly and knowledgeable technicians and staff. There are never any unexpected charges. They let you know what needs to be done, and what can wait until later. They discuss the cost before doing the work. I'll be back for my next service!"
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Review by:
Gordon O.( Subaru Outback)
"I have recommended many people and will continue to do so."
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"I would suggest that they check y'all out. :)"
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"Very efficient and courteous service."
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Review by:
Cynthia J.( Ford Focus Wagon)
"They did it! They fixed a pesky problem I had, that other shops could not fix.
Plus -- they did exactly what I asked them to do.
Plus - they didn't do work that I had declined.
Plus - they did a great job checking out my car's "health" and giving me a written report.
This was my first time, and I'll return."
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"They know how to work on MGs."
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Review by:
Rick L.( Chevrolet Silverado 1500)
"I would recomend Az.Auto & Radiator to friends and family.ITs the best place in town to get a front end alignment.Thats what I had done.Very pleased with results."
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