If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Excellent"
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"They are Fabulous!"
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"Mark was great! There were no surprises... everything was as promised. The shuttle was promptly available for a drive home and a pick up to get my car. I'm definitely going to use Quality Motors again."
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"Westlake Independent Automotive is the place to take any Acura, Honda or Subaru. They are the BEST. If you want honest answers and recommendations this is the place to bring your car! They are all the most pleasant people to deal with and you do not ever have to worry that they are trying to squeeze every dollar they can out of you because that will NEVER be the case. I wish all businesses were as trustworthy, honest and customer service oriented as Westlake Independent! From the first person to greet you at the counter (Barbara, Angela, Misty), to the service advisors (Craig, Chad and even sometimes Bruce, the owner) to the great guys working on your car every person is always willing to help and does their best to make sure it is done right. What more could you ask for? NOTHING!!!"
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"Absolutely the best auto repair shop: honest, friendly, competent, and timely. Service Managers Chad and Craig are like family. They are helpful and we trust their service advice. They've kept our cars humming in tip-top condition for over 25 years!"
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"Thank you for the service performed on my car. It was very professional any timely. I really appreciate the ride to work which was offered to me."
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"Jason is fantastic. Honest, reliable, efficient and friendly."
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"Great guys to work with."
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"Excellent service and Mike was very helpful"
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"AMAZING! I went to Heritage for the first time two days ago. I called and spoke to Scott on a Monday afternoon, expecting to be scheduled out a week or two. After telling him that I made a mistake and needed the issue fixed before my family could hit the road safely to Wyoming to see my new granddaughter. (that is due any day now!) Scott got me in the NEXT DAY! I was able to drop my van after hours and pick it up after hours. Scott was able to do everything over the phone, saving me valuable work time. On top of all that, they gave me a 10% discount off the top for being a vet! I will never take my cars anyplace else! THANKS SCOTT and HERITAGE !!!!! YOU GUYS ARE AMAZING!!!! Darren P"
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"Auto Europa provides impeccable service and a very friendly staff. You couldn't ask for more. I would highly recommend and glad we discovered them!!"
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"Excellent service. Everyone very nice and personable. My car was even washed after my oil change and inspection!!"
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"Oil light warning."
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"Awesome, timely and professional service."
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"Very nice customer service....took less time than anticipated. Good location too so you can browse shops while your car is being worked on. Also...coffee in the lobby...nice touch."
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"Very pleased"
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"Love you guys! You accommodated our schedule, did what we needed, and got us on our way. Thank you!"
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"These guys are great. Everyone from the shop owner to the receptionist, Gary (a shining beacon of customer service; seriously this guy is awesome) are professional, polite and knowledgable guys. I personally think that is THE MOST important thing about almost any business, so I could stop there...but there's more.They couldn't replicate the problem I was having with my Mini (the details of which I won't get into, but it is minor) and so didn't charge for the TWO different occasions I brought it in and they did diagnostics, a full inspection & even fixed a few minor issues with some switches not working. This is a shop owner that has integrity, evidenced by his devoted customer base. From now on, I'm not taking my Mini anywhere else. Ever."
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"As much as we would all love to have a car that just runs and runs and never needs maintenance or repair, it just doesn't exist. The next best thing| Honest-1 at 59th & Greenway. No surprises. No gouging. Just honest work and fair prices. Besides being treated with care and respect. Thank you Tom and crew. You always take good care of my car."
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"Great service on all vehicles. I have three German Vehicles and one Japanese. Trust them"
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"The most personal, professional, fair team in Ventura County."
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"Thank you for getting the car fixed in 1 day and outstanding service!"
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Review by:
Brandon S.( Land Rover LR3)
"I was very pleased with the staff and service. They all had great attitudes, and a professional ethic. Prices were very reasonable for the work performed. A detailed parts and labor report comes with the service, and absolutely no ill-advised or superfluous services were conducted."
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Review by:
David Van De W.( Mercury Grand Marquis)
"The Quote process was painfully slow. Service department lost my information 2 times and I had to call back 3 times over 3 weeks just to get a service quote. - David Van De Walle 936-777-0753"
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"Everything was good with the visit. Fast service, friendly staff, informative.
I will be back.
Thank you,"
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"Friendly, efficient and high quality service!"
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Review by:
Dale P.( Chevrolet TrailBlazer)
"Great place knowledgeable guys great service"
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Review by:
Delisa L.( Chevrolet Venture)
"Fast professional service. Friendly helpful staff."
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"Chris and your folks, did an Awesome job with My Ford Ranger. I will certainly not only return, I will also refer others to y"all. Thk's Again.
Jonny Rod... 210-317-7111"
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Review by:
Ken N.( Land Rover Range Rover)
"Frank and Tony are very fair and honest and the shop performs excellent work! Ann always keeps me informed of the status of my vehicle. I have been going to Cerrone's for years now and I have never been disappointed with either their customer service or the service my vehicles have received. Highly recommend Cerrone's to anyone."
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"Superb service and total professionalism by the staff."
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"Joe's Foreign Auto has been the only place I take my foreign car since 9188. Always dependable quality service."
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