If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Good service."
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"great"
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"fast, gets it done and reasonable."
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"I had such a great experience. I took my car to a big chain mechanic and they didn't keep me in the loop at all I don't know if they ever even took a look inside my car. I took my car to Alternative Auto Care from there and they were able to call me and let me know exactly what was going on the same day. They even gave me tips on how to not have this problem in the future."
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"excellent service again."
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"excellent experience!!"
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"Excellent completely honest repair shop"
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"I coming to Los Gatos Auto Service since 1998, and brought friends to it too. It's a friendly and professional place. I trust them with all my car works without reservation. Strongly recommended."
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"I always receive a warm greeting and am made aware of any services that is needed. My service is finished in a timely manner. They do not pressure me into any service I do not feel is necessary."
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"Good service, clean shop and lobby area, nice people."
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"They are honest and do good work, but on two ocassions they rotated my tires without asking. I have larger tires on the rear of my pickup. They were put on the front where the rub the bumper when I turn. Annoying, but no big deal. I'll just have to switch them back myself..."
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