If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Terry's Service Center have always treated us with honest and a good job done. If they cannot fix it they will tell you and if you don't know anyone, then they will recommend some one to help you out. This place is well worth a try and money getting your car fix."
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"Always top notch!"
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"great place to go for all your car needs."
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"Matt said the receptionist was really helpful and the business did a good job."
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"Vitaly said this business gave very good service and a provided a reasonable diagnosis."
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"Steve said the gentleman at the front desk was nice. This business provided a reasonable price and they corrected the issue he noticed in a timely manner."
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"Excellent Service and a Fantastic Staff!"
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"Service was done on time. Waiting room and office staff were superb. Will continue to use was Westlake independence Honda dealer"
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"professional honest courteous."
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"My car runs like its new. I picked up my car and it was wiped clean and purring. The staff are always very helpful and professional. I appreciate the excellent service. Thank you Doug and the gang."
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"Fast & courteous service. They called me to confirm all required service along with professional recommendations. Reasonable pricing from Certified personnel."
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"Always professional and do great work very accomidiationg to your schedule"
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"Very smart people they know there stuff."
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"Took truck in for engine light problem. They called us to inform the problems that needed to be fixed and asked if we wanted to go ahead. When job was completed they gave us a call. At that time I asked if they had time to replace a headlight bulb for another car, which was discovered that morning. They were very helpful and were able to fit me in the same day."
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"Pearl City Auto Works' technical people are very professional, do excellent work and very patient when answering my questions. When found, they will inform me of areas on my car that needs repair and if possible, which problems are not serious so that they do not have to be worked on for now. They also recommend ways to keep my car in good condition.Their owner, Erin, and office staff is always friendly, explain the cost (which is reasonable) in detail and try very hard to give me an appointment as soon as possible. Erin also expects excellent work from her associates, that they conduct themselves professionally, and that their work area is always safe and clean. I want to go to a car repair shop that will give me top quality work, fair price, and where I feel I am being treated honestly. Pearl City Auto Shop is the place I have experienced this."
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"I will be back!! nice people, clean waiting room."
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"I haven't been coming here long but I expect that I will. So far I've had some great experiences, honest evaluations, excellent accommodation, and calls days after service to check and see how the car is doing!?!? Who does that?? These guys do! I would recommend them to anyone looking for service."
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"Even though the shop was packed with work they were able to get me in/out on a very quick basis with all work done as directed with the bill exactly as quoted. Brent and his crew always go the ""extra mile"" to accommodate their customers."
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Review by:
Denise B.( Mercedes-Benz CLS-Class)
"You receive great service at a good price, and excellent, friendly customer service from all the staff and from Frank."
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"Tilson's Auto is a great place. Ben, Joe, and Ben Jr are great to work with. Joe and Ben Jr are at the front desk and. Ale everyone feel welcome when they come through the front door. Both take time to answer questions and explain what needs to be serviced. Great service. Highly recommend."
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"Wow. They are great! I am a satisfied customer that is why I took another car in, they do such a good job. My car has never run this good. And they are so friendly too that's a big plus. You want everyone one to know when you get good service ."
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"They are dependable and efficient."
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"Every time I have taken my cars in, I have been received kindly. My cars have been fixed promptly, either that day or the next. All the employees are nice and I have been highly satisfied with their service."
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Review by:
Susie S.( Hyundai Elantra)
"tires are such a huge improvement!! You guys do excellent work!! Thanks very much!!!"
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Review by:
Dan/darleen D.( Infiniti G Sedan)
"They are the best, most professional and thorough auto repair shop around. I always get an appointment within the time frame I want it; I always get a reliable estimate; the work is done on time (or they let me know that something has been discovered with my automobile). They are excellent. I definitely recommend them highly!"
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"I always recommend Olsen's. I feel they are honest and do a good job. They have excellent customer service."
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"Fast work backed up with satisfaction Guarenteed !"
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"Done on time and thoroughly explained."
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"Very good work and a very fair price. I trust them which says a lot about a mechanic."
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"EAS does quality work at reasonable prices. They inform the customer of other needed repairs or recommended service. The service is completed in a timely manner and they will work with the customer's time schedule."
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"I would highly recommend them."
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Review by:
Richard M.( Chevrolet Tahoe)
"Excellent service and are extremely efficient."
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"The knowledge and expertise of the technicians are unmatched. Honesty is a rare quality to find in the auto repair business, which is why I drive over an hour to have Mohrs work on my vehicle. I had 4 new tires and a full brake job, it was done in a timely fashion. The quality was excellent, and there was no grease or old brake dust left on the rims after the work was completed. I highly recommend this shop for any minor or major work needed."
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Review by:
Bruce G.( Jaguar XJ-Series)
"The quality of work, customer service and lines of communication are exceptional......."
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Review by:
Diane B.( Chevrolet Silverado 1500)
"I have been very pleased with Phil and the mechanics with EAS. They pay attention to your concerns and work hard to find the root cause of your vehicles problem and then fix it"
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