If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Steve Y.( Ford Expedition)
"The work preformed by Mark was great as usual and he was able to work me in without an appointment but I feel this visit was a little expensive. I furnished 6 of the 7 qt of oil used and he drained the coolant and replaced it. $159.42? I have not had this done by any other shop to compare but just seems a little high to me."
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"HONEST, FAIR AND PROFESSIONAL"
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"Great customer service as always. You may pay a little more then other shops but the work is done properly and they stand behind their work and parts all the time. Wonderful place to go to and I will always go back."
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"Gary is always so friendly and professional and explains in detail what is being done to fix my car's issues. He's also proactive about addressing potential issues. I always feel so reassured once I get my car back that everything was handled and there won't be more problems. Thanks for the great service!"
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"My visit was pleasant, timely and informative."
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"This is a legit and honest review. I was driving Monday morning and a piece at the bottom of my car fell off and was dragging on the street. I pulled over and had to tow my car to a mechanic. My friend recommended that I went to Platts performance. I called Mr. Platt at 7:15 am and he picked up his phone and without hesitation he told me to bring my car in. When I dropped off the car, I still had to go to work so he told me I can leave my car there the entire day and pick it up after work. In the end, he fixed the car and I was able to drive it to work the next day with no problems. Overall, I have zero complaints and I am very grateful he was able to help me. Ed Platt was awesome. Thank you!"
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"Although you were not able to repair my car I appreciate the honest opinion on how I should proceed. That means a lot and I will be sending future work to you."
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"Fast and dependable service."
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"The staff at Hilliside Auto Repaid have consistently serviced our automobiles with professionalism and care. We are the second generation of satisfied customers and those at Hillside have earned our complete trust."
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"very trustworthy business. I would recommend marks in a new York second. has always done me good, I always walk out with a smile"
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"Excellent customer service. Professional vehicle maintenance service and parts. Responds effectively to any questions I have had.Thank You Very MuchA Very Satisfied Customer"
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"Fast and friendly"
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"Gary Gierisch, inparticular is/has always been kind, compassionate, professional, and knowledgeable. The "Gierisch family" is exceptional in providing both both excellent quality and dependable service. We have taken our vehicles to them for many years and have NEVER been disappointed."
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"Above and beyond. This business has quality staff. Thanks TJ and Brian for a smooth, quick auto inspection and bulb replacement. Last year, I saved $75 dollars by purchasing the car club booklet."
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"All went well. Thank for being reliable for so many years. JT and Brian are such nice front desk guys..."
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"Outstanding quality of service as well as exceptional customer service!"
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Review by:
Sharon & Edward S.( Pontiac Grand Prix)
"We always recommend Susquehanna Auto Clinic to friends. We believe that you have skilled repair people at your clinic, and we have never felt that you recommend repairs that are not really necessary. We feel that the owners are honest, hardworking people and we intend to continue to utilize your services."
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"I have complete trust and confidence in Portola Valley Garage. I feel they are always honest and are looking out for my best interest. I will continue to recommend them to others."
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"Excellent and prompt service. The facility is also very clean! Not typical of auto repair shop. Great job and thanks."
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"I absolutely love these guys. You get what you pay for and although the cost is slightly higher than most greasy automobile services, they do a VERY thorough job. I've never had a mechanic I trust more.
Also- Driveshaft is adorable. And their service is great. They're friendly and they'll explain everything- no matter how confused you are or how many times you ask."
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"Very Professional"
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"The best in all respects, couldn't ask for more"
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"Rob, did a excellent job finding tires for my motorhome. He always keeps my motorhome in top-notch shape for my trips. Their knowledge and expertise about motorhomes and other areas are unquestionable , highly recommended ."
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"The customer service is excellent. Both Tom's are good at communicating what needs to be done with the vehicles in order to keep the cars in good operating condition."
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"Great customer service. AAA approved so I feel this shop is more trustworthy than a dealer.
I will continue to use John's and am very happy I found this shop. I have already recommended to several of my friends."
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"Great people and even better service.
I highly recommend this shop to my friends and family. Very professional
Thanks guys!"
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"I had an issue with my truck and although the repair process did not go completely smooth, they did jump on top of it and got it all worked out promptly. I appreciate these guys and plan to keep taking my vehicles to them for service."
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"I have faith and trust that the mechanics will do a great job and fix any issue at hand, while giving reliable service and resolving the initial mechanical complaint . They are always on point with giving the allotted timeframe to have your vehicle fixed and ready. Also, the price for the work being perfomed is affordable . Cooper Lake Automotive is the only mechanic shop that I would recommend to all my family, friends and co-workers."
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"EuroSpec's certified staff give very good and perfessional service. They are honest and explain in detail whatever the problem is with your car. I would recommend EuroSpec to any Mercedes car owner."
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"I love these guys! They get my vehicles in quick, and they're thorough. Because of the wonderful work they do and their incredible integrity they have caught problems with my vehicles before they became a problem. They have saved me so much money in repairs by thoroughly checking my vehilces every time I bring them in for service. I trust Autoworks Car Care with all of my vehicle needs."
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"Quality work performed in a timely manner."
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